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I have been using BI for 6 years. Have had it installed on my phones for remote viewing on both iphones & Android. A few day ago I purchased a new phone, migrated settings and apps to new phone. When I ran BI from the new Android phone it worked flawless, but now BI on the original phone stopped...

My frame rate for night mode is set at 12 fps. For Day mode it is set at 30 fps. Both are CBR. What I have noticed that at night the video will switch to 12 fps, the in the morning when the cam switches to day mode it never goes back to 30 fps. It stays at 12 and motion is blurry. Is there...

Based on recommendations here, and all the positives I read about purchasing from Andy. I took the plunge. Ordered mine this last Wed, 5-16. Today 5-18 I have my camera tested and running flawless in all the features that I was able to test. I must say that Andy rocks. His service and all his...

I have been having a problem with BI for almost a year now and am starting to get disappointed with not finding a solution. Update 4.5.7.2 has been the last version where I can view my cameras remotely via BI on my android phone Ever since, upgrading to a newer release prevents me (totally)...

On my Samsung s7 the BI app cannot connect anymore. It has been working fine for over a year. A few months back an update was released and remote would not work no matter what I tried. Reverting to the previous version (release ) solved the issue. Now It just does not work period. Setting up the...

I have been using BI for over a year. In the last few days the remote viewer on the android phone keeps telling me "cannot connect to server". I created another user with no luck. All info as far as lan & wan are correct in the setup. Also, going through the web server and remote access wizard...

I have been using BI for almost a year now. I have also used the BI android app with no issues at all. In the last couple of days, I can't log on via android. No matter what I try. My LAN & WAN are correct when I check the web server setup. Trying to log on I get the error message Unable to...