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This evening I'm trying to upgrade 6 x 2CD2332-I turret cams from v5.3 to v5.4 Every time I try to upload the firmware file it goes from 0% to 99% and then throws that message. Have re-downloaded the firmware a couple of times to rule out corrupt download but no luck. All cams are genuine...

So I'm having the weirdest issue on one of my client cams, can't figure it out and have never seen the issue before. I get an alert that the camera has gone offline, so I login and see that it is actually online. But when I look at the display time the time is going backwards, then it stops and...

I've got a PTZ Darkfighter DS-2DF8223I-AEL, first time using this type of camera and I'm getting pixelation on and around moving objects. For example, a car enters the car park day or night and everything around the car becomes pixelated until the car stops. Even if the car is slowly moving...

On playback on the DS-7608NI-I2 when the photo thumbnails appear under the main playback image, instead of the thumbnail photos I'm getting no resource on all of them. This is playback on a single channel only. NVR has 2 WD Purple 4Tb drives and the system has only 2 x 4MP Hiks connected so...

Hi, So I purchased a DS-7608NI-E2 christmas week and out of the box it wouldn't pop the password box asking me to set my password and the default passwords didn't work, email to Hikvision and got this part sorted. After setting up motion detection on all 6 cameras I went out to test and it...