Hi Andy, any specific reason for excluding the HDBW8331E-Z in the list of supported models of this firmwares? If the HFW8331E-Z is supported one would assume that the dome version is, too..
(I tried it and it says the file is incompatible. The previous fw I uploaded had "eos" in its name and the build date is 2018-08-14. However, since then the image judders and I would like to fix this... What is the latest fw for the hdbw8331E-Z?)
Edit: Installed both the 2019 and the 2018 on a HDBW81230E-Z (not ZE!). With both versions,
- the image is much too dark if backlight compensation is off, and
- more importantly: Day/night switch-over is broken. The camera does not automatically switch between b/w+ir and color anymore. It stays in color mode the entire night, and forcing it to b/w leaves it in b/w-mode the entire day (despite the "Auto" setting).
Back to 2.600.0000.14.R, Build Date: 2017-08-30, both works - but that version has a bug with email time zones (it does not respect DST - which works fine in the 2018 and 2019 versions).
This is all on the HDBW81230E-Z only. The same FW works fine on a 8331E-ZE.
Perhaps you could take that info back to Dahua....?
Edit 2: Sorry for the noise. Resetting the cam to factory defaults fixed the problems on the HDBE81230. Leaving this here in case others run into the same problem.
Edit 3: The list seems to be wrong. The files are not installable on my HFW8331E-Z. It needs the "eos" fw, not the "nova" one.