I've also had quite a few issues with this camera...
From day one, when it got dark, the ir leds would come on, but would continuously cycle on and off.
After a lot of emails to and fro to Eddy and their "technician" using team viewer to access the camera, they finally agreed with me that it was likely to be thr led driver board that was at fault. Their answer was for me to pay for the postage of the complete unit back to them for repair, or, if I were to order 100 of them they would include a free driver board in the order... After standing the cost of the unit + import tax + TNT charge for getting it through customs quickly... I didn't bother.
The camera is currently running with the LEDs disconnected, though the light sensor is still connected as to signal to the camera when to switch to night mode. Luckily there is enough night light around here so that the camera is still useable.
It also looks like the focus of my camera isn't as it should be.
At what distance would you say you should be able to read a number plate?
I'll have to look into adjusting the focus at some point.
Also, the firmware...
A number of issues here...
Changeing the image setting, then going back to the original settings will not return you to where you started! Why not?? Even doing a factory reset will not recover the original image, nor will a firmware flash. The best way, though a pain, is to use the reset button on the PCB inside the camera.
I guess I should of known better, as I said in a previous post, I had a camera badged and sold by a company called ZXTECH, a 1.3mp dome. This had the same herospeed firmware and had the same software issues as above.
Also, I have a simple time server running on the PC that I've got the cheap cameras NTS services pointing to. These work great as I can just enter the IP address of the server. This keeps all the cameras times in sync. With this camera, you can only select from a list of Internet NTS web sites. I tried to redirect it to my server by placing a diversion in the HOST file on the PC, but it didn't work.
I'm sure that, given the hardware, if they sort out the firmware this could be a very good camera!
if anyone is looking to bin their camera, I may be interested in buying the ir LEDs and driver board
Rice