Adding NVR on DS-KH8350-WTE1/EU

gizmouf

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Hello everyone,

I'm pretty new to HikVision/IPC stuff, I've been playing around with my equipment (see below) for a couple of weeks now and overall everything is working smoothly.

Here is my current equipment:
- DS-KH8350-WTE1/EU (Indoor Station)
- DS-KD8003-IME1 (Door Station)
- DS-7604NI-K1/4P (NVR)
- DS-2CD2347G1-LU (ColorVu cam)
- 2x DS-2CD2045FWD-I (DarkFighter cam)

I have access to liveview from everywhere (iVMS, browser, Hik-Connect), the NVR is recording everything as requested and the records are easily accessible.
Indoor station and door station are on a standard PoE switch (192.168.1.x network).
NVR is on the same network (192.168.1.x).
Cameras are behind the NVR (192.168.254.x) and accessible with the Virtual Host option of the NVR.

The problem I'm facing now is that I would like to add the cameras (the ones in the 192.168.254.x network) into my indoor station.
The indoor station as of now is displaying the door station and any 192.168.1.x cam I could add without difficulty.
But I can't get it to display the cams behing the NVR. I tried following this document but I'm stuck at step 4 (page 4) since the dropdown menu in my iVMS only propose the 'Camera' option and no 'NVR' or 'Doorphone' options.
Is it a limitation of iVMS (using the lastest 3.2.0.10 version) or the indoor station or I am doing something wrong?

If I try to add my NVR as camera (well I've got no other choice) with 192.168.1.x IP + 554 port + a canal number used by a camera, only message I have on the indoor station is a "resolution not supported" error message. With any other setting (meddling with IP, port, etc..), I just have a "connection impossible" message.

Does anyone has a clue on this matter?

Thx.
 
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Robbe

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It should be possible to add the NVR to your indoor station.
The channel number correspond with the channel number of the NVR.
Because it uses substream to view the images on the indoor station, make sure the camera supports this.
Could you show me the substream configuration of one of your camera's?
Also model and firmware.
 
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gizmouf

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I did write the models in my post.
The NVR (DS-7604NI-K1 / 4P(B)) has the latest firmware (V3.4.108 build 191014).
Latest firmware also for both type of cameras (they use the same one: V5.6.3 build 190923)
Latest firmware on the indoor station (V2.1.2 build 191014).
Latest version of iVMS 4200 (3.2.0.10).

Both cameras have these settings as their substream:

1579017926404.png

These settings are compatible with the indoor station (H.264 supported, not H.265) as I did some testing with the cameras beforehand with them just powered on a standard PoE switch (so they were in the same subnet as the indoor station) and it was working just fine.

As for the settings available in iVMS:

1579018792275.png

As I said, I can only choose "Camera" as the device type (should be "NVR" and that's where the problem may be?). Only choice for Stream Mode is "Direct".
I'm pretty sure the port has to be 554 (standard RSTP port that I didn't change) and the channel number should probably be one in use (2 or 3 in my case).
With these settings I have the "resolution not supported" messsage.
Anything else (different IP, port, channel number or credentials) produces an error message.

For the "resolution not supported" problem, I'm thinking that the indoor station could be receiving the main stream but the lowest possible resolution in that cas is 1280 × 720 and that's still higher than what the indoor station is able to deal with (specs tell 1024 × 600) ?
 
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