looney2ns
IPCT Contributor
Same exact experience here. As long as HomeSeer has been around, it should be a polished product. But certainly isn't.The more I work with, and am being frustrated by HomeSeer, the more I'm leaning toward springing for a Pi4+ and switching back to HA. I'm trying to get control of the extended functions in Fibaro Key Fob remotes, Aeotec Remotes and Zooz switches. A post over on the HS board mentioned EastTrigger as a useful plugin. $30 dollar later and no closer. More totally useless documentation that doesn't even include basic configuration as a topic. I'm getting the impression that the whole thing is a kludge held together with string and, if you're luck, a few pieces of baling wire. Heck, there's not even a direct access to the HS console over your own network, it takes an RDP or their "cloud" app. The Android app is half an app and doesn't offer little features like "add a device". That's really chintzy IMHO. Glad I'm using the "Pro" version, the regular version is even less capable and probably less friendly.
You should be able to use a plugin during the free trial period at no cost. I used 3 different ones that way.