UPS is far worse in my area. I cringe when I see anything has been sent via UPS. I'll pay more for FedEx or DHL anytime.
Funny how that outlook can be swapped 180 depending on geography.
In this rural part of NW Alabama, FedEx can't find their own butts with both hands.
UPS always on time.
FedEx can't abide by their own web-based delivery instructions by member customers and their drivers (more than one) can't read.
Forget that my online instructions that say "Front Door", look at the sign posted where they left the last 2 of 3 deliveries incorrectly by the BACK door, fully exposed to rain: