Are you having these issues when you "...RemotePC from my home desktop" ?
Are any cameras going thru your router to get to your Blue Iris server?
On the BI server, is only Windows, BI, and BI's "db" folder on the SSD and videos go to the HDD?
BI Finding Amcrest Cams, but not EmpireTech
- Thread starter Zipsort
- Start date
Are any cameras going thru your router to get to your Blue Iris server?
On the BI server, is only Windows, BI, and BI's "db" folder on the SSD and videos go to the HDD?
No, the issue is happening on the BI tower itself, both natively and remote. ALL cameras got the same issue overnight. Cameras and PC are on the same switch. Nothing is connected to the router except the switch. Yes, video storage is on HDD and the OS and db folder are on my boot ssd.
Flintstone61
Known around here
Thats odd. But not unheard of. my first box i7-3770 optiplex running an early version of BI 5 had driver issues with the intel graphics unit and I would find it on Monday mornings in a frozen state.
SO i got an i5-8500 HP elitedesk and that problem went away.
one update i received in the early versions of substreams had ticked the box "continous Jpegs" and thing was freaking out. @wittaj helped me out after i got those turned off, with trying to turn intel Quick sync off.
Which helped. As I recall, I think i left a couple Hikvisions on intel quick sync
SO i got an i5-8500 HP elitedesk and that problem went away.
one update i received in the early versions of substreams had ticked the box "continous Jpegs" and thing was freaking out. @wittaj helped me out after i got those turned off, with trying to turn intel Quick sync off.
Which helped. As I recall, I think i left a couple Hikvisions on intel quick sync
Flintstone61
Known around here
Dell OptiPlex XE3 SFF i5-8500 16GB DDR4 240GB SSD DVDRW Windows 10 Pro Desktop | eBay
I5-8500 16GB DDR4 240GB SSD Windows 10 Pro Desktop. DDR4 SDRAM. Dell Optiplex XE3 SFF. Dell Optiplex XE3 Small Form Factor. Windows 10 Professional. We stand behind our product 100%! Display Port. USB Type C Port.
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No antivirus. The computer is absolutely clean other than BI
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Flintstone61
Known around here
Flintstone61
Known around here
Okay, I excluded my HDD. Resetting now. However I feel like that wouldn't explain why the cameras worked fine for several weeks and now all of a sudden they are extremely slow
So if you unplug your router will BI see the cameras?
Do that as a test. If you lose the cameras then we know the issue.
We have seen instances where there is still a connection and the router is trying to route.
I can unplug my router and nothing changes.
Do that as a test. If you lose the cameras then we know the issue.
We have seen instances where there is still a connection and the router is trying to route.
I can unplug my router and nothing changes.
Negative. I will give that a try though here shortly. Curious though, why would that make the cameras change frame rate?
It isn't really changing frame rate, rather it is the router cannot keep up and has lost packets and it trying to ask for them again and they start colliding until the system becomes choppy or unstable. It adds up and causes the system to act up and a reboot of the router will fix it temporarily.
Based on what you have said I think EVERY device on your network is the same IP address subnet so the router is probably interfering
This has now expanded to a bigger issue. Can you elaborate on the following:
Network topology map - basically a hand drawn sketch that shows cameras, switches, router and computer with IP addresses for each.
Computer make/model and what type of drives and how much RAM?
Make/model of each camera?
Make/model of each switch?
Based on what you have said I think EVERY device on your network is the same IP address subnet so the router is probably interfering
This has now expanded to a bigger issue. Can you elaborate on the following:
Network topology map - basically a hand drawn sketch that shows cameras, switches, router and computer with IP addresses for each.
Computer make/model and what type of drives and how much RAM?
Make/model of each camera?
Make/model of each switch?
PC
Dell OptiPlex XE3 SFF i5-8500 16GB DDR4 240GB SSD DVDRW Windows 10 Pro Desktop | eBay
I5-8500 16GB DDR4 240GB SSD Windows 10 Pro Desktop. DDR4 SDRAM. Dell Optiplex XE3 SFF. Dell Optiplex XE3 Small Form Factor. Windows 10 Professional. We stand behind our product 100%! Display Port. USB Type C Port.
www.ebay.com
Switch
NETGEAR GS108LP 8-Port Gigabit Ethernet Unmanaged PoE Switch; 8 x PoE+ at 60W upgradeable, Desktop, Rackmount, ProSAFE - Micro Center
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Cameras
3x Amcrest
Amcrest 5MP UltraHD Outdoor Security IP Turret; Indoor/Outdoor ; 5MP Resolution; 98 ft. IR Range; Ethernet Connectivity; PoE - Micro Center
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Ok none of your gear should be doing that.
Was Windows a clean install with Media Creation Tool or did you use the Windows version/manufacturer version that came with it? Resetting it isn't the same as it loads up manufacturer bloated Windows.
It will be interesting to see what happens when the router is unpowered.
Was Windows a clean install with Media Creation Tool or did you use the Windows version/manufacturer version that came with it? Resetting it isn't the same as it loads up manufacturer bloated Windows.
It will be interesting to see what happens when the router is unpowered.
Yeah I did a completely fresh windows format when I got the dell. The amcrest cameras worked perfectly since day one until I checked them this morning. Will update you when I get on location to reset / unplug router.
Mine too! Besides providing the easiest way to get new cameras initialized and set to the correct IP, I've found it to be a lifesaver for some camera settings. For reasons I am not able to explain, none of my browsers (brave, pale moon, IE, firefox) can change the video encoding settings on a few of my cameras. ConfigTool does the job fast and easy. Yes, the user interface and documentation sucks in a lot of ways, so you have to get around that hurdle to effectively use it.