black and white only

Discussion in 'Troubleshooting' started by Arfsdad, Sep 2, 2019.

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  1. Arfsdad

    Arfsdad n3wb

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    Am not getting color, only black and white from camera, is a wanesview ncm625ga. I might be going crazy but I believe that I once had color. I have looked in BI help and not found a setting for this. Done a quick search on this forum and have yet to find an answer.

    Does anyone have ant thoughts on this?

    tnx
     
  2. Q™

    Q™ IPCT Contributor

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    Log into your camera's web interface with your browser and look at the camera's (in this example Dahua) settings > video or settings > video > configuration and determine that the camera is not set to display "Night" settings at all times.
     
  3. fenderman

    fenderman Staff Member

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    This is a camera issue
     
  4. TonyR

    TonyR IPCT Contributor

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    Possibly you have clicked on something you were not aware of, such as below. With my cams and using BI v4, if I click on the light bulb once so that it's RED, my daytime image goes from color to B & W.
    Hold it down for "AUTO".

    IR_control.jpg
     
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  5. Arfsdad

    Arfsdad n3wb

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    Thank you all for the quick replies, this a great forum! TonyR got it. Although the IR was not enabled I enabled IR, then disabled IR and color is back! You people are fantastic!!
     
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  6. fenderman

    fenderman Staff Member

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    hold the button down to set it to auto otherwise it will stay in day mode. Again this is a camera issue as the camera was set to night mode.
     
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