Blocked DS-2CD2342WD-I-4MM,

Discussion in 'Hikvision' started by beardwelding, Apr 3, 2019.

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  1. alastairstevenson

    alastairstevenson Staff Member

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    Well done for getting there!

    Are you connecting to the camera using WiFi?
    If so, try with the PC on a wired connection.
     
  2. beardwelding

    beardwelding n3wb

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    Hi Alastair I was wondering if you could help me with my most recent problem, I can't connect to the cameras via smartphone on 4g. could this now be an issue with my camera not being on the most recent firmware? I think my box might need updating swell its currently on the v3.4.82 build 160810

    ive found Baseline Firmware_NVR (76/77NI-E)_ML_STD_V3.4.92_170228 this version but it tells me firmware mismatch when trying to upgrade via the maintainennce/upgrade feature on my NVR

    sorry to bother you again
     
  3. beardwelding

    beardwelding n3wb

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    a bit more background info we initially were able to remote view the cameras but when I changed phones and tried to reconnect to another phone we lost connection on both phones, im not sure if I clicked "unbind" at some point but not sure where
     
  4. beardwelding

    beardwelding n3wb

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    Those are the settings I get when scanning the QR code
     

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  5. alastairstevenson

    alastairstevenson Staff Member

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    This is not something I have ever done, sorry.
    WiFi, yes. Internet, no.

    I'd doubt it.

    Not the most recent, but should work well enough.

    I would have expected that firmware to be accepted by the NVR.
    Maybe try one of these, but via incremental steps, not straight to the most recent : K41 DS-76xxNI-Ex / DS-77xxNI-Ex NVR firmware

    **edit** What does SADP show for the current firmware version and the serial number?
     
  6. beardwelding

    beardwelding n3wb

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    I'll have a look soon, can I do the firmware for the NVR on same software I used to flash the camera?
     
  7. alastairstevenson

    alastairstevenson Staff Member

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    The Batch Configuration Tool? Yes, you can.