Blocked DS-2CD2342WD-I-4MM,

Well done for getting there!

Are you connecting to the camera using WiFi?
If so, try with the PC on a wired connection.
 
Hi Alastair I was wondering if you could help me with my most recent problem, I can't connect to the cameras via smartphone on 4g. could this now be an issue with my camera not being on the most recent firmware? I think my box might need updating swell its currently on the v3.4.82 build 160810

ive found Baseline Firmware_NVR (76/77NI-E)_ML_STD_V3.4.92_170228 this version but it tells me firmware mismatch when trying to upgrade via the maintainennce/upgrade feature on my NVR

sorry to bother you again
 
a bit more background info we initially were able to remote view the cameras but when I changed phones and tried to reconnect to another phone we lost connection on both phones, im not sure if I clicked "unbind" at some point but not sure where
 
beardwelding said:
I can't connect to the cameras via smartphone on 4g
Click to expand...
This is not something I have ever done, sorry.
WiFi, yes. Internet, no.

beardwelding said:
could this now be an issue with my camera not being on the most recent firmware?
Click to expand...
I'd doubt it.

beardwelding said:
I think my box might need updating swell its currently on the v3.4.82 build 160810
Click to expand...
Not the most recent, but should work well enough.

beardwelding said:
ive found Baseline Firmware_NVR (76/77NI-E)_ML_STD_V3.4.92_170228 this version but it tells me firmware mismatch when trying to upgrade via the maintainennce/upgrade feature on my NVR
Click to expand...
I would have expected that firmware to be accepted by the NVR.
Maybe try one of these, but via incremental steps, not straight to the most recent : K41 DS-76xxNI-Ex / DS-77xxNI-Ex NVR firmware

**edit** What does SADP show for the current firmware version and the serial number?
 
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