Blue Iris playback issues 5.3.2.2

[Comsec14]

Before upgrading to BI 5 my setup was flawless. I have been using this software for 3 years and am experiencing an issue i can't seem to track down the cause of.

My playback of recorded alerts takes sometimes up to two min to start then only plays a few seconds. The playback bar is moving but the video overlay counter is not. After some time it may start playback or may not.

* I have my db on a local 6tb drive:
I have tried moving it to my ssd as well as my primary C:

* New, Alerts & Stored are also on this 6tb drive

* I have all cameras recording contentiously + Alerts

* Direct to disk is enabled on all camera's (10)

* CPU 15% 2,4G RAM

Please keep in mind this was all working perfectly before the upgrade. I have reinstalled windows as well as BI trying to track down the issue. Thank you for your time, I am interested in any suggestions or if Fenderman would like to remote into my server for diag.

 

[fenderman]

When you say continuesly + alerts do you mean you set the record tab to cont + triggered? If so set to cont only. It will still mark the triggers.

 

[Comsec14]

Yes sir, I've changed all 10 to cont only.

 

[samplenhold]

I have the same processor on an ASUS MB w/32 GB RAM (2x8GB). My DB, OS, and BI are on an M.2 256GB drive. The Alerts folder is on a 500GB SSD. All 18 cams (mix of 2MP and 4MP) record continuously, direct to disk, divided up on three 10TB WD Purple drives.

I have not had any issues as you describe. But I am on BI 5.3.1.6 which is the latest STABLE version.

 

[Comsec14]

Yes sir, I'm stumped. It worked flawlessly with this exact setup for three years. I bought a new 6tb drive just in case my old one was on its way out with no change to playback. If I try to play anything back it sits there for an eternity acting like it's playing but the video is not advancing with the playbar.

 

[samplenhold]

Try reverting to 5.3.1.6

 

[Comsec14]

I was just stating the current build I'm on. It has not worked properly since blue Iris four.

 

[Comsec14]

Thank you Fenderman, Worked like a charm. Would you mind elaborating as to why? Thank again

 

[tward392]

Thank you Fenderman, Worked like a charm. Would you mind elaborating as to why? Thank again

From the Help File:


"Triggered + continuous. Records video in an interval manner where playback gaps are
retained—playback will appear to pause between recorded segments. All frames are
recorded when the camera is the triggered state, however."

 

[Comsec14]

Thank you

 

[bp2008]

Nice catch @fenderman. I wasn't actually aware of that option's behavior so my first guess would have been H.264+ or Smart Codec or whatever screwing up the i-frames.