BIT Beta Team
- Apr 15, 2015
- Reaction score
The latest UI3 version now has an option in UI Settings > Extra for changing the number of presets that are shown.Awesome, thanks so much taking it in a feature request and possibly implementing in the future!
The latest UI3 version now has an option in UI Settings > Extra for changing the number of presets that are shown.
View attachment 46081
If presets 21-40 don't work, check the BI local console, camera properties, PTZ/Control tab, and click Edit presets. Presets don't work if they don't have a value in the Name/value field. So in this screenshot, presets 1-20 are fine, and so is preset 30, but presets 21-29 and 31+ do not work. In fact Blue Iris can't even set those presets but it thinks it can. I've notified the BI developer of this issue and would expect a fix for it to be in the next patch along with the latest UI3 version containing the new option.
As a workaround in the meantime, you can type the preset number into the Name/value field for any presets where it is missing. Then you will be able to set/call those presets from UI3.
Thank You. Unfortunately I have not received any answers to problems reported to the support, despite extended support bought.
@ldasilva based on the first error message it looks like there is a problem with your Blue Iris web server session.
1) Your session is getting lost from the browser
2) Your session is being ended prematurely by Blue Iris.
Case #2 is very unlikely, so lets focus on #1.
Some possible reasons your session could be getting lost:
A) Opening another web service at the same address (maybe on a different port number) in the same web browser. If the other web service also uses a cookie named "session" then it could be overwriting your Blue Iris session cookie, making it invalid.
B) Misbehaving browser addon interfering with the session cookie.
C) Misbehaving privacy setting preventing the session cookie from working correctly.
If all else fails, you could try actually disabling cookies for the Blue Iris server address, as this should force UI3 to put the session string in all request URLs, and this will bypass any cookie problems.
You might also get a hint at what is going wrong if you look at the Blue Iris status window, Connections tab. See if this is filling up rapidly. It should have no more than a few items in it, assuming your BI server is not shared with the public. If there are a lot of items all with the same source address, it is a sign that the web browser isn't sending session strings correctly.
4K did it.
This is where you can increase the resolution, if that is what is holding quality back:But at "All Cameras Cycle" the slightly lower quality issue still happens, and cameras with resolution greater than 1080p have a gray bar at left and right sides. Curiously, none of this happens while viewing individual cameras.
That depends on which snapshot type you are using.Where are snapshots stored and what's the naming convention? Captured one but can't find it.
We are aware of that, but it doesn't seem to be reducing quality (we don't specify frame size, even so individual cameras are lower in quality and have a gray side border when in All Cameras Cycle). Any suggestions are welcome!This is where you can increase the resolution, if that is what is holding quality back: