BlueIris 4.0.1.14 x64 not writing jpg alert images to alert folder.

[godfree1963]

I'm running the latest version of BlueIris 4 x64 and it's not saving jpg alerts images to the alert folder.

I have checked the camera properties and the record tab has the "create an alert image when triggered" on, but it's not saving anything when triggered. If I also enable "always create hi-res JPEG" it does then create images but not when it's off.

I tried installing BuleIris 3 and it does the same under that as well?.

I never had "always create hi-res JPEG" on before and it did create jpg images on my old computer but now I've moved BlueIris to my new Lenovo M93p i7 machine it doesn't create alert images.

Am I missing something?, anyone got any ideas.

 

[fenderman]

The help file indicates that you need to have always create hi res checked if you want an image in the alert folder...

"The option to Create an Alert image when triggered will save a low-resolution JPEG snapshot to the database whenever the camera is triggered. If a video is open for recording at that time, an offset into the file is also noted so that when this image is later viewed, it ill take you directly to the point of interest in the video. These are the images that will appear in the mobile client Alerts list. If you further select the option to Always create hi-res JPEG, a full-resolution file is saved to the Alerts folder."​

 

[godfree1963]

Cheers, I thought I did something wrong when moved to the new machine.

 

[ServiceXp]

New version out...