Hello everybody,
I have a Hikvision DS-2CD2142FWD-I which doesn't work.
I dont know if it is chinese or american, I bought on amazon and has a white/red box with regular serial (only numbers).
On the box is writed: "SF version: V.5.3.8_151224".
I tried to update firmware to solve bug on motion detecting, after update webcam works good, but was impossible to access via web. It worked fine on Nas and with ONVIF Device Manager.
So I tried to do hard reset. After this, webcam stop working.
I read some topic on the forum and I downloaded TFTP, set my pc ip to 192.0.0.128, set poe switch to 192.0.0.2 and launched exe.
I tried many firmware who I can found on Europe website or USA ftp but noone works.
On TFTP I found a picture with all the steps that the software should show, I see all the steps except the last who says:
"Device [192.0.0.64] system update complete".
I tried to wait half an hour but without results.
Now if I launch SADP and it show the cam with basic IP 192.168.1.64 but doesnt work...
Have you got any ideas to help me?
Please consider that I'm not english so is a little difficult for me to search on the forum.
Thanks
I have a Hikvision DS-2CD2142FWD-I which doesn't work.
I dont know if it is chinese or american, I bought on amazon and has a white/red box with regular serial (only numbers).
On the box is writed: "SF version: V.5.3.8_151224".
I tried to update firmware to solve bug on motion detecting, after update webcam works good, but was impossible to access via web. It worked fine on Nas and with ONVIF Device Manager.
So I tried to do hard reset. After this, webcam stop working.
I read some topic on the forum and I downloaded TFTP, set my pc ip to 192.0.0.128, set poe switch to 192.0.0.2 and launched exe.
I tried many firmware who I can found on Europe website or USA ftp but noone works.
On TFTP I found a picture with all the steps that the software should show, I see all the steps except the last who says:
"Device [192.0.0.64] system update complete".
I tried to wait half an hour but without results.
Now if I launch SADP and it show the cam with basic IP 192.168.1.64 but doesnt work...

Have you got any ideas to help me?
Please consider that I'm not english so is a little difficult for me to search on the forum.
Thanks