Camera Streams on VLC, BI gives no signal

ml2000id

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Hi,

I have about 10 IP cameras running on BI now, including one with hikvision. Today I added Hikvision DS-2CD2032F-I to my network. I manage to stream using VLC from the BI computer without trouble through any of the following paths:
rtsp://username:password@192.168.1.210/
rtsp://username:password@192.168.1.210:554/
even with any path addition added at the end

For the past 10 cameras, transplanting this to BI works immediately, but it does not work for this camera.
I have looked at ispy database site, tried them all pretty much, upgraded my camera firmware and still have nothing.

In BI, if i use rtsp,
rtsp.png
likewise if I use the rtsp address discovered by the find/inspect button: 192.168.1.210/Streaming/Channels/101
or even using HTTP
http find inspect.png
I get a no signal message on the screen. BUT interestingly, a bit rate of about 500 kB/s.
cam - general.png


I am on 4.5.7.0. Has anyone figured out a working address port path combination for this camera? Any help will be greatly appreciated. Thanks!
 

fenderman

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If using hikvision 2cd-xxxx or hikvision rtsp from the dropdown does not work, then confirm your camera settings..make sure its not set to h.264+
 

ml2000id

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Tried the preset 2cd-xxxx and hikvision rtsp , but no luck
Camera setting is h264, and SVC is already off
 

fenderman

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Tried the preset 2cd-xxxx and hikvision rtsp , but no luck
Camera setting is h264, and SVC is already off
delete the camera in bi..add it back..this camera is the most common model used...it works.
 

ml2000id

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Tried deleting the camera, reseting the camera hardware, adding it back on BI, disabling firewall ... and still nothing :(
 

fenderman

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disable any firewalls and test...also make sure you have installed all windows updates.
 

ml2000id

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I have already disabled the firewall and windows is up to date.
Is there a way to see a detail log on BI's attempt to connect to the camera? I am really curious because VLC on the same machine manage to stream it and the codec info shows that it is H264...
 

ml2000id

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Update: It works after I did a fresh install of Windows 10. Didn't change a setting on BI or the camera, I guessed it was a borked Windows installation. Thanks for all the help!
 
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