I am quite frustrated by my inability to access my office cameras when I am out of the office ie: on my smartphone. When I am in the office I am able to bring up the cameras on either IVMS or on a browser. In fact, if I am in the office I can put my phone on wifi and can bring up the cameras on the phone's ivms app by simply using the internal IP address. In this way I know that the ivms app is working. However, if I am out of the office and put the external IP address into the ivms phone settings, I can not access the cameras. I went into the office router and verified that the port forwarding was on and that the correct internal IP address was listed there. I should also mention that I got my external IP address from whatsmyip.com. One last comment: when I go to canyouseeme.org it says Error: I could not see your service on 76.172.XXX.XXX on port (8000). Reason: No route to host Any help would be appreciated!