Hi,
About 3-4 months ago I built a new computer for my Blue Iris system. I backed up and transferred my install to the new computer. I was having some issues with it and decided to start clean. When I started with a new install I can not get Sentry AI to change over my subscription or even answer one of my emails on what my options are. I have a new ID number now and just wanted to switch it over but after 10 messages, both through email and on there site I can not get them to respond. Not sure if someone monitors this site that can help me or if there is a way to change my id to my old one in Blue Iris. I really enjoyed the software/alerts up until this point. Any help would be greatly appreciated.
About 3-4 months ago I built a new computer for my Blue Iris system. I backed up and transferred my install to the new computer. I was having some issues with it and decided to start clean. When I started with a new install I can not get Sentry AI to change over my subscription or even answer one of my emails on what my options are. I have a new ID number now and just wanted to switch it over but after 10 messages, both through email and on there site I can not get them to respond. Not sure if someone monitors this site that can help me or if there is a way to change my id to my old one in Blue Iris. I really enjoyed the software/alerts up until this point. Any help would be greatly appreciated.