I've recently upgraded to a new server and BI5 and now have half my cameras giving the 'Sorry, file not found' error. I had never seen it in version 4. What is weird is how some alert clips play fine and others don't but all alerts are from the *same* camera within a relatively short period of time. I would have expected an encoding error based on the '+' or 'smart' setting of the camera to yield alerts that *never* work. Can anyone shed light on why they sometimes work and sometimes don't?
Anyhow I do think the problem is an encoding error. Most of mine are using the Smart codec because it reduces the bandwidth used by a lot. I will test and report back. I still have my old sever with BI4 on it so I will turn it back on and see if I have the same problem.
Thanks to everyone who has provided advice here.
