China PTZ camera not working after firmware update. lights remained on

[alialasgarli]

Hello. i am new in form. I bought a ptz camera from aliexpress. The camera has become inoperable after updating through the application. Only the lights remained on like a lamp, as seen from the photo. how do i fix with which application is it possible to access? the camera is not responding

 

[alialasgarli]

Please help me. Camera not working.

 

[Opeth]

Try a reset

 

[alialasgarli]

Try a reset

Not working.
not responding

 

[Opeth]

Why you upgrade the camera? When working ok it is not recommended to upgrade

 

[alialasgarli]

Why you upgrade the camera? When working ok it is not recommended to upgrade

I did it out of curiosity. Normally, when I buy every device new, I update it if I have a new version. I didn't know the Chinese cameras were broken. Is there no way to save?

 

[alialasgarli]

[QUOTE = "Opeth, gönderi: 498635, üye: 82639"]
Neden kamerayı yükselttiniz? Tamam çalışırken, yükseltmeniz tavsiye edilmez
[/ALINTI]
Cihaza nasıl erişebilirim? ve aygıt yazılımı yükleyebilir miyim?

 

[alialasgarli]

Post active

 

[alialasgarli]

Help please

 

[alialasgarli]

helpp

 

[garycrist]

You have bricked the camera. You probably will not get it to work again.
Sorry for your loss.

 

[alialasgarli]

You have bricked the camera. You probably will not get it to work again.
Sorry for your loss.

PTZ fails after firmware update

Yes Ok, and are you familiar with connecting via internet explorer? Then install the plugin, net surveillance to access the cameras menu from a PC? You will need to find a firmware version that recovers PTZ issue. I cant say confidently there is or isn't one available for your exact model, I...

ipcamtalk.com

There are people who help on this page. there was no answer. I reposted

 

[tigerwillow1]

You need to post the make and model of the camera. I don't want to give any false hope that something could be done, but without this info nobody can even try to help.

 

[Flintstone61]

We see this all the time on the forum.
We recommend not updating firmware on camera's.
on Ali Express there may be no support from vendor/seller.
If it has a model # it might be clue that it is Hikvision hardware
you have to google the model number and see if you can find data on it....
some people here know how to
use serial port connection to camera to inject firmware....but it nobody can help if they dont know the firmware link.

 

[alialasgarli]

We see this all the time on the forum.
We recommend not updating firmware on camera's.
on Ali Express there may be no support from vendor/seller.
If it has a model # it might be clue that it is Hikvision hardware
you have to google the model number and see if you can find data on it....
some people here know how to
use serial port connection to camera to inject firmware....but it nobody can help if they dont know the firmware link.

I don't know that much. Can anyone help? Which photos should I send?

 

[alialasgarli]

We see this all the time on the forum.
We recommend not updating firmware on camera's.
on Ali Express there may be no support from vendor/seller.
If it has a model # it might be clue that it is Hikvision hardware
you have to google the model number and see if you can find data on it....
some people here know how to
use serial port connection to camera to inject firmware....but it nobody can help if they dont know the firmware link.

If I install a software update to the sd card, will it automatically install when I plug it in?

 

[Flintstone61]

 

[looney2ns]

If you expect any help, you need to answer the questions.
For starters, what is the brand and model # of the cam?