Hi everyone, Id love some help.
I'm trying to add a new set of cams, using either the gdmss plus app or the newer dmss app (android phone).
It's a factory cam, I am home and I can't access the NVR now due to Covid lockdowns. Others in my team have set up the app without a problem but I get stopped at the same place on both apps.
I enter the SN manually, then choose NVR, and then it says:
1- Please connect the device to the power
2- Please insert the network cable into the device
It won't go any further. I've tried multiple times and I've tried with both WiFi and Cell connection.
Please advise?
PS: My home camera system is working perfectly, both on wifi and on cell, FWIW.