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I upgraded the firmware on my 5216-4Ks2 today from: 3.210.0003.0 to: DH_NVR5XXX-4K_Eng_V3.215.0000000.1.R.20170901
After the upgrade, I lost all local user accounts except 'admin' and my previous admin password was gone. Additionally, none of the standard passwords worked.
Very frustrating and I eventually managed to use the Dahua password reset service, so I'm back in but essentially with all settings lost.
I upgraded the firmware on my 5216-4Ks2 today from: 3.210.0003.0 to: DH_NVR5XXX-4K_Eng_V3.215.0000000.1.R.20170901
After the upgrade, I lost all local user accounts except 'admin' and my previous admin password was gone. Additionally, none of the standard passwords worked.
Very frustrating and I eventually managed to use the Dahua password reset service, so I'm back in but essentially with all settings lost.
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