Dahua Smart PSS

wilcor83

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Hello Everybody !

I have a problem with Smart PSS software, im getting the error "Failed to open video" in my windows 8 Laptop. I try in a Mac and it work perfectly. Does anybody knows how to solve this issue in windows ?
Im trying to see this cameras by using the NVR serial number.
 

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bigredfish

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Usually a resource issue assuming the NVR shows connected (green) under Devices.

you seem to have a heck of a lot of programs open on the taskbar.....
 

wilcor83

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Usually a resource issue assuming the NVR shows connected (green) under Devices.

you seem to have a heck of a lot of programs open on the taskbar.....
Thanks for your response ;). This time only was open the team viewer and this smart pss :(. Maybe a problem with the version ? I have installed :
DH_SMARTPSS-Win64_En_IS_V2.003.0000001.0.R.200413.zip
 

iTuneDVR

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What is your current version of SMART PSS for MAC?
What firmware version of your ipc? Make screenshot from web or from smartpss at device windows.
 

wilcor83

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Hello, I have tried adding directly the cameras on the smart PSS, this way I can watch the live view of the cameras on my windows laptop. But when i add the NVR I can't watch the video. On windows I have installed the last version of smart PSS DH_SMARTPSS-Win64_En_IS_V2.003.0000001.0.R.200413.zip.

The NVR model is: DHI-NVR2108HS-4KS2, software of the NVR is : V3.216
 

bigredfish

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Show is a picture of the “Devices” screen... how did you add the NVR? By IP?
 
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