DS-2CD2432F-IW cannot revert to English firmware

V

veni

n3wb
Oct 25, 2014
14
0
I have a DS-2CD2432F-IW
camera, which came with firmware version v5.2.0_140721 (Multi Language). I was having some issues lately and decided to reinstall the same firmware again but I made a huge mistake by uploading the same version from Hikvision's website http://www.hikvision.com/en/us/download_more.asp?id=1354


When the camera rebooted, it changed the language to Chinese. I soon after realized that the English versions of the firmwares were available on ftp://ftp.hikvisionusa.com/ but I have tried all of the Raptor_2xxx_Series firmwares and was able to upgrade to V5.2.3 build 141024 but it is still in Chinese.

How can I get an English version back on the camera?
I tried the TFTP method but the TFTP-auto-apdate tool will not detect the camera.
Funny thing is the camera still works well but it's GUI is in Chinese.
Any advice on what to do?
 
Last edited by a moderator:
Great. The alarm is most likely related to a hard disk error (or what the camera thinks is one)...there is a setting in the camera that allows you to enable/disable the audio alerts for HDD error/full and other issues, i dont remember off hand where it is in the settings...
 
update:
I have disabled the audible warning under the exception tab it that works!
 
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