I love HIKVision Cameras but HATE their lack of support...
I have several HIK's that i believe to be "Western Region" and it would appear that the Firmware that came with my latest purchase is newer than what is available on hikvision.com.au website...
DS-2CD2042WD-I 20160917BBWR64XXXXXXX V5.4.1 build 160624
DS-2CD2542FWD-I 20160216BBWR57XXXXXXX V5.3.6 build 151229
DS-2CD2032-I 20150627CCWR52XXXXXXX V5.2.0 build 150122
Does anyone know if there is a Firmware tool from HIK?
Does anyone know the difference/how to define what Firmware is what? *(Australian)
The response I just received from HIK Support about how to upgrade/source correct Firmware was:
"Can you tell me the reason that you want to upgrade your device?"
WTF...
Any help is greatly appreciated
Cheers
K
I have several HIK's that i believe to be "Western Region" and it would appear that the Firmware that came with my latest purchase is newer than what is available on hikvision.com.au website...
DS-2CD2042WD-I 20160917BBWR64XXXXXXX V5.4.1 build 160624
DS-2CD2542FWD-I 20160216BBWR57XXXXXXX V5.3.6 build 151229
DS-2CD2032-I 20150627CCWR52XXXXXXX V5.2.0 build 150122
Does anyone know if there is a Firmware tool from HIK?
Does anyone know the difference/how to define what Firmware is what? *(Australian)
The response I just received from HIK Support about how to upgrade/source correct Firmware was:
"Can you tell me the reason that you want to upgrade your device?"
WTF...
Any help is greatly appreciated
Cheers
K