Firmware Build / Device Type Question

[johngalt]

Hello,

To many variables going on. Just got fiber and I am held hostage to using a router dumbed down to the lowest common denominator. My PC and cameras are currently off the grid because the router hates them.

I've been fighting with it/restoring defaults etc.

Cameras show as

DS-2CD2132-I with Software Version 5.2.0 build 140721
NC303-MD with Software Version 5.2.0 build 141016

What does this tell me about the cameras? Just trying to rule out as many conflicts as possible. I was having a hell of a time fixing a "network abnormal" error that wouldn't let me log into a camera after changing a password. Unhooked it from the router and all the problems went away. I wish I could have my old router back.

 

[johngalt]

Guess I should of been more clear, why are the default device type and build versions different on the cameras? They are the same 5.2.0? Is one of these gray market? It shouldn't have been for what I payed.

 

[johngalt]

The build 141016 will not let me upgrade the firmware. I am sending it back to seller.

 

[alastairstevenson]

What was the error that was displayed?
Firmware mismatch?
Language mismatch?
Which of the many version and regional variations of firmware did you try?

 

[johngalt]

It only says "upgrade failed". I see lots of references to different 5.2.x firmwares but I can't find any of them. The only firmware I can find is the 5.2.0 build 140721 on HikVision's website.

 

[alastairstevenson]

The camera probably has an OEM-specific OEM code inside, checked against the firmware header. I'm assuming you believe it to be Hikvision inside.
I don't know if that's something the tftp upgrade process ignores, like it does some other things that the web GUI baulks at.

Also, depending on the region of your camera:

http://www.hikvisioneurope.com/portal/index.php?dir=Product Firmware/Cameras/DS-2CD2xx2/
http://overseas.hikvision.com/en/download_89.html
ftp://hikvisionusa.com/

 

[johngalt]

Well, I paid the premium to buy them from a vendor that advertised them as US/English Firmware. The one running 140721 came first and no problems. The 141016 came from same vendor a few months later, and seems a little hokey and I'm having problems with reliability - but they both came in English retail boxes. It's packed up and ready to go back. I would just like to know if the build is a matter of it being a gray market. I really don't have the time to hack firmware and I shouldn't have to because I paid the price.

So what do you think? Is it a foreign version?

Thanks.

 

[alastairstevenson]

If it's unreliable you should send it back.
If it's easy to power up again, the Hikvision cameras give some useful info with 'prtHardInfo' at a telnet or SSH prompt.

 

[johngalt]

Thanks for the info. I have no experience with telnet, but now you have me intrigued. I'll have to explore. Is there a program you can point me to for telnet? Thanks for all your info.

 

[alastairstevenson]

A very popular free SSH / telnet client is PuTTY, can be downloaded here:
http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html

 

[johngalt]

Got it set up. Thanks, anything specific I look for when logged into camera via TelNet or SSH?

 

[alastairstevenson]

A good starting point, at least for hardware info on Hikvision cameras is the command 'prtHardInfo'.
Some software info can be had with 'df' and 'mount'

 

[johngalt]

So the things that have me concerned on the NC303 questionable camera.

"OEM INFO: DZ20140829_55" This line doesn't exist on other
"Working Copy Root Path: /data2/data_wangkai3/work/custom_code/SERIOUS_4_OEM_NEU_ipc_release_V5.2.0_build20140721_custom"

The author and date are later too, but otherwise nothing sticks out under #prtHardInfo

 

[amicam]

I seemed to have purchased the same camera as johngalt. I'm putting this here in case anyone else runs across this camera:
Purchased from Monoprice: http://www.monoprice.com/Product?p_id=12461 I'm curious to know the equivalent Hikvision non-OEM model number. Looks like I might have overpaid for this OEM version instead of getting one from Alibaba.

This OEM IPC is packed with the SADP tool. Not too difficult to find out it's a Hikvision.

# prtHardInfo
Start at 2015-06-15 17:04:58
Serial NO :NC303-MD20150124CCWR5XXXXXX (Serial censored)
V5.2.0 build 141016
OEM INFO: DZ20140829_55
hardwareVersion = 0x0
hardWareExtVersion = 0x0
encodeChans = 1
decodeChans = 1
alarmInNums = 0
alarmOutNums = 0
ataCtrlNums = 0
flashChipNums = 0
ramSize = 0x4000000
networksNums = 1
language = 1
devType = 38918
net reboot count = 0
SD status = 0 (1:noraml;0:none)
Path: .
Working Copy Root Path: /data2/data_wangkai3/work/custom_code/SERIOUS_4_OEM_NEU_ipc_release_V5.2
URL: https://192.0.0.140/Camera/IPC_Product/Branches/Custom/2014Q3/海外/PJ01C20140
Repository Root: https://192.0.0.140/Camera
Repository UUID: df2d70c3-7593-7941-af1e-571b313c0946
Revision: 92543
Node Kind: directory
Schedule: normal
Last Changed Author: wangkai3
Last Changed Rev: 92543
Last Changed Date: 2014-09-15 11:15:08 +0800 (Mon, 15 Sep 2014)

 

[fenderman]

I seemed to have purchased the same camera as johngalt. I'm putting this here in case anyone else runs across this camera:
Purchased from Monoprice: http://www.monoprice.com/Product?p_id=12461 I'm curious to know the equivalent Hikvision non-OEM model number. Looks like I might have overpaid for this OEM version instead of getting one from Alibaba.

This OEM IPC is packed with the SADP tool. Not too difficult to find out it's a Hikvision.

# prtHardInfo
Start at 2015-06-15 17:04:58
Serial NO :NC303-MD20150124CCWR5XXXXXX (Serial censored)
V5.2.0 build 141016
OEM INFO: DZ20140829_55
hardwareVersion = 0x0
hardWareExtVersion = 0x0
encodeChans = 1
decodeChans = 1
alarmInNums = 0
alarmOutNums = 0
ataCtrlNums = 0
flashChipNums = 0
ramSize = 0x4000000
networksNums = 1
language = 1
devType = 38918
net reboot count = 0
SD status = 0 (1:noraml;0:none)
Path: .
Working Copy Root Path: /data2/data_wangkai3/work/custom_code/SERIOUS_4_OEM_NEU_ipc_release_V5.2
URL: https://192.0.0.140/Camera/IPC_Product/Branches/Custom/2014Q3/海外/PJ01C20140
Repository Root: https://192.0.0.140/Camera
Repository UUID: df2d70c3-7593-7941-af1e-571b313c0946
Revision: 92543
Node Kind: directory
Schedule: normal
Last Changed Author: wangkai3
Last Changed Rev: 92543
Last Changed Date: 2014-09-15 11:15:08 +0800 (Mon, 15 Sep 2014)

That is a hikvision 2132-i.....
There are several versions of that camera including an F versions that is 3 axis (for wall mounting) and has an sd card slot..there is also an S version with audio and alarm in/out and a wireless version.
A better camera is the 2332 turret..

 

[sdk665]

Hi All,

I am jumping in QUITE Late.
But Fenderman, how did you know it's an HIKVision and which model ?
I seem to have a slew of these. Bought them from a local vendor back in 15, they went out of business in 17. now I want to update the firmware on them and just don't know which one goes with which.
This is what I have:

1 of this:

# prtHardInfo
Start at 2019-12-15 13:37:29
Serial NO :HNC303-TD20150928CCWR543656079
V5.2.0 build 141016
OEM INFO: DZ20140829_55
hardwareVersion = 0x0
hardWareExtVersion = 0x0
encodeChans = 1
decodeChans = 1
alarmInNums = 0
alarmOutNums = 0
ataCtrlNums = 0
flashChipNums = 0
ramSize = 0x4000000
networksNums = 1
language = 1
devType = 38942
net reboot count = 0
SD status = 0 (1:noraml;0:none)
Path: .
Working Copy Root Path: /data2/data_wangkai3/work/custom_code/SERIOUS_4_OEM_NEU_ipc_release_V5.2.0_build20140721_custom
URL:

https://192.0.0.140/Camera/IPC_Product/Branches/Custom/2014Q3/%E6%B5%B7%E5%A4%96/PJ01C2014082969_4%E7%B3%BB%E5%88%9

7IPC%E5%A4%A7%E4%B8%AD%E6%80%A7%E5%AE%9A%E5%88%B6
Repository Root:

https://192.0.0.140/Camera

Repository UUID: df2d70c3-7593-7941-af1e-571b313c0946
Revision: 92543
Node Kind: directory
Schedule: normal
Last Changed Author: wangkai3
Last Changed Rev: 92543
Last Changed Date: 2014-09-15 11:15:08 +0800 (Mon, 15 Sep 2014)

4 of these:

# prtHardInfo
Start at 2019-12-15 13:37:03
Serial NO :CDIV224C24C68WH20151127BBWR559281431
V5.3.3 build 151028
OEM INFOZ20151008_048
NetProcess Version: 1.5.0 [10:34:57-Mar 21 2015]
Db Encrypt Version: 65537
hardwareVersion = 0x0
hardWareExtVersion = 0x0
encodeChans = 1
decodeChans = 1
alarmInNums = 1
alarmOutNums = 1
ataCtrlNums = 0
flashChipNums = 0
ramSize = 0x4000000
networksNums = 1
language = 1
devType = 0x22228
net reboot count = 0
Path: .
Working Copy Root Path: /usr/local/jenkins/workspace/Frontend_Custome_Publish_Build/2860
URL:

https://192.0.0.140/Camera/Custom/Custom_Project/2015Q3/海外/PJ01C20150715052_美分大中性2642,2742-Z型号定制BOM

Repository Root:

https://192.0.0.140/Camera

Repository UUID: df2d70c3-7593-7941-af1e-571b313c0946
Revision: 156702
Node Kind: directory
Schedule: normal
Last Changed Author: madongfang
Last Changed Rev: 156698
Last Changed Date: 2015-10-28 11:06:01 +0800 (Wed, 28 Oct 2015)

9 of these:

# prtHardInfo
Start at 2019-12-15 13:37:17
Serial NO :CDIF204C43C33WH20150928CCWR543655980
V5.2.0 build 141016
OEM INFO: DZ20140829_55
hardwareVersion = 0x0
hardWareExtVersion = 0x0
encodeChans = 1
decodeChans = 1
alarmInNums = 0
alarmOutNums = 0
ataCtrlNums = 0
flashChipNums = 0
ramSize = 0x4000000
networksNums = 1
language = 1
devType = 38942
net reboot count = 0
SD status = 0 (1:noraml;0:none)
Path: .
Working Copy Root Path: /data2/data_wangkai3/work/custom_code/SERIOUS_4_OEM_NEU_ ipc_release_V5.2.0_build20140721_custom
URL:

https://192.0.0.140/Camera/IPC_Product/Branches/Custom/2014Q3/%E6%B5%B7%E5%

A4%96/PJ01C2014082969_4%E7%B3%BB%E5%88%97IPC%E5%A4%A7%E4%B8%AD%E6%80%A7%E5%AE%9A %E5%88%B6
Repository Root:

https://192.0.0.140/Camera

Repository UUID: df2d70c3-7593-7941-af1e-571b313c0946
Revision: 92543
Node Kind: directory
Schedule: normal
Last Changed Author: wangkai3
Last Changed Rev: 92543
Last Changed Date: 2014-09-15 11:15:08 +0800 (Mon, 15 Sep 2014)

Can someone point me to the corresponding firmware for these cams.
Thank you in advance.