Force Blue Iris to Move Files

Discussion in 'Troubleshooting' started by gfaulk09, Jul 27, 2019.

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  1. gfaulk09

    gfaulk09 n3wb

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    My nas ended up running out of space (recycle bin wasn't deleting the files on my Synology). so I guess blue iris kept the footage on my local storage since It couldn't move it. Now my local storage is basically gone. And I've cleared my blue iris folder on my nas. how can I force blue iris to move the files over to the nas. No matter what I do.
    My new folder is local and my stored folder is my nas.. I have a file limit set. I've tried changing how long to keep clips. etc.. no matter what I do.. it won't move the footage over
     
  2. eeeeesh

    eeeeesh Getting the hang of it

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    Can't you manually move the files to your NAS and then have Blue Iris repair the database?
     
  3. gfaulk09

    gfaulk09 n3wb

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    If I do that. It will automatically find the clips/ and have everything linked appropriately?
     
  4. eeeeesh

    eeeeesh Getting the hang of it

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    I *think* it will. You could always try just manually moving one file and run the repair option and check. Another option would be to delete the database let it create a new one from scratch.

    Take a look at this thread
    Blue Iris lost all my Alert Images, how to regenerate Alert Images

    But, if your in doubt, best to wait until someone else weighs in and can confirm for sure
     
  5. gfaulk09

    gfaulk09 n3wb

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    appreciate your help.. I will take a look. Random. Also.. what does the !! Points mean in this picture.. I’m wondering if blue iris is having problems access the drive. Although it’s map properly and I can access it no problem under my pc..
    A71F1C60-EB44-4CA9-B113-DA0812F87508.jpeg
     
  6. BWB8771

    BWB8771 n3wb

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    @gfaulk09 - I just added a Synology NAS to my network and was having issue with BlueIris falsely alerting a lack of space. The "Do not check disk space" checkbox bought me some relief until I could check a few things. For example, from the BI Help file (below) I verified the account running the BI service does indeed have read/write access to the UNC path of the network drive.

    Why aren’t my files being moved to storage and the New folder is overflowing?

    Most likely, you are running as a service, but under the Local Service user, and that user has
    insufficient rights. Please see the related topic at the beginning of this chapter. Also, you
    may need to use a UNC name (like \server\share) for your NAS rather than a drive letter.