forgetting hikvision ezviz password and email

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CNA

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Hi Clifford,

I cant remember old account details ,I so created new account and tried to add Dvr but saying it is bound to another account . Could you unbound it please . Details are as follow and photo is attached .

Model - DS2CD2Q 10FD- IW
SN - 457127729
Counry - Myanmar
 

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SyriANgel

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I have the same problem with Hikvision DVR (Hik-Connect account) can you solve it?
 

adamekkp

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Hello, can You unboud my cam ?its 798718387 ds-2cd2420f-iw europe. not sure my brother did poland or holland
 
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Hi

Send me the picture back of your dvr I will unbound the device for you.

Regards,

Clifford.
Hi Clifford, were you really able to unbound the account?
I have the same problem.
This is the serial number
EV1008TURBOX0820161130CCWR683508086WCVU
mac A4-14-37-A9-95
 
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Hi there Cliffard. is there any chance you could help me with removing a dvr from a forgotten account.
model: DS-7208HQHI-F2/N/A
SERIEL NO: 0820160811CCWR635004711WCVU
COUNTRY:UK.

Kieran
 
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I didnt get any responce from Clifford so I ended up just contacting hikvision support with the details of the unit and they removed it from the account. The email for the UK Hikvision is as follows support.uk@hikvision.com.
This might be different depending on where you are from.
 
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Please unbound the ir network camera from ezviz account
serial 505323464 my client forgot his details (username and password). Thank in advance sir Clifford
 
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i added my device to my ezviz account and now i can't open my account coz i forget all things about my
acount (username,password,email)

and if i open a new account and try to add the device tell me the device is added in another account
and for that reason i want a method to delete my device from the old account to added to new account
is there a method to do that?
thank you
the picture back of my dvr is attached
 

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Sendo

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Hi

Send me the picture back of your dvr I will unbound the device for you.

Regards,

Clifford.
Hi Clifford, were you really able to unbound the account?
I have the same problem.
This is the serial number
EV1008TURBOX0820161130CCWR683508086WCVU
mac A4-14-37-A9-95
Hello Clifford
I have same problem can you help to unbound my device?
 

whoslooking

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don't bother wasting your time he has not responded once.

just email Hikvison at the region of your NVR.

and they will remove it from the bound account.
 
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