GMAIL Failure? Anyone Else?

We are back with the same issue again lol :mad-new:.. even the ip now doesnt work and in my Foscam camera everything still works :nuts: . I already sent again an email to Hikvision talking about this big issue.
 
Mine stopped today. Remotely restarted, hard reboot, nothing seems to work, even changing the SMTP server to numerical ip. :(
 
Yep nothing working now. The only way is private domain, without SSL, port 25 and waiting for Hikvision to resolve this issue(or not) :miserable:
 
Ah ok thanks for confirming that. How long does it usually take hikvision to fix it?

Sent from my SM-N910G using Tapatalk
 
They already replied to me (My version: 5.3.0 build 150814)

Hikvision Support: Try to upgrade the firmware of your device to version 5.3.3 build 150804



I will try to do this and check if everything goes back to normal.
 
My Gmail hookup is no longer working as of this morning, too. I am using an LTS 4k NVR.

So... What do we do? Is there any other free email provider that will work?
 
Same here with my NVR.
 
Ugh!

I should have known to come here first. After hours of troubleshooting last night after notifications just stopped all of a sudden, creating a whole new gmail account, tweaking settings... I find this post.

BUMMER! does anyone know if the Hik NVR's work with att.net? Maybe I can just create a new account under my att and use that, while we find a workaround for gmail.
 
Alphax said:
Ugh!

I should have known to come here first. After hours of troubleshooting last night after notifications just stopped all of a sudden, creating a whole new gmail account, tweaking settings... I find this post.

BUMMER! does anyone know if the Hik NVR's work with att.net? Maybe I can just create a new account under my att and use that, while we find a workaround for gmail.
Click to expand...

I just tried with ZOHO, no dice there.
 
i just got off the phone with tech support from place I bought my 2 cameras (Nellys) They were unaware of issue, researched it, called me back and they confirmed it is due to gmail / ssl isue. No fix until new firmware is released. They have contacted Hikvision about the issue. Nelly's has been fielding calls all day from people having the same issue.
 
I emailed LTS support to advise them of the problem. Hopefully all the vendors can put pressure on Hik to issue a fix. At best that is going to be... well... a long time. Even if Hik is interested in fixing an issue with one provider, I expect it will take months for fixes to roll out through the domestic vendors. We need a plan B.
 
UGH KILL ME NOW, everything was working until 2 days ago, i did NOTHING and all of a sudden it stopped and hadn't realized. i've tried everything, new gmail, tried yahoo, tried ip, tried with and without ssl have been going crazy. so as i see there is no solution i'm in good company and just should STFU? i know the cameras can see the world and are accessible from the world, they along with the NVR access NTP just fine so i know there is comm back/forth. please keep thread updated with any information as it comes available.
 
Great news fellas, I've found a work around by signing up for a yandex account.

Here are the smtp settings:

server: smtp.yandex.com
port: 465
SSL enabled

You can tag thanks if this helps you. :)

Good-luck
 
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gamblor said:
Great news fellas, I've found a work around by signing up for a yandex account.

Here are the smtp settings:

server: smtp.yandex.com
port: 465
SSL enabled

You can tag thanks if this helps you. :)

Good-luck
Click to expand...
Not working for me. Fails to send test msg. Tried both with and without @yandex.com in the user name :(


Sent from my SM-N910G using Tapatalk
 
That's odd. Still working perfectly for me. I am on version 5.2.5 if that helps.

I am using xxx@yandex.com format for the username. Try saving the settings, might help.

These are my settings

sender: hikvision
Sender's address: xxx@yandex.com
SMTP server: smtp.yandex.com
SMTP port: 465
Enable SSL: on
Interval:2sec attachments on
Authentication: on
username:xxx@yandex.com
 
I tried yandex as well with all possible combinations quoted above. It does not work. Fails to send test email.
 
I'm sorry to hear it's not working for you guys.

I should point out, that i'm using a gmail account for the receivers address, although this shouldn't matter.

It might help others out to list which firmware version you are using.
 
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