Hardware acceleration and GPU question

[105437]

I run BI on a Dell Optiplex 3010 workstation with an Intel® Core™ i5-3470 Processor that support Quick Sync Video. Recently, I did as fresh install of Windows 10 using the Media Creation Tool as well as a fresh install of BI v5. This workstation is connected to a monitor via HDMI. I have BI configured to use HA for all camera profiles and as a default overall but I see conflicting results. In the BI status window, it shows the "#" next to each camera which indicates HA is active. However, Task Manager doesn't show any GPU activity in the Performance tab. Does the workstation require a standard VGA connection to the monitor for BI to use HA? Relevant screen shots below... Thanks!

 

[pov2]

Your Task Manager is missing the GPU tab. In my case it is the last in the list, after Ethernet. I don't know what to say as it should be there to check whether any video decoding is happening.

 

[wittaj]

Do a right mouse click in the Task Manager screen and see if it allows you to add the GPU column.

 

[SouthernYankee]

Your process task manager should look like:

 

[105437]

I've added the columns and it reports no utilization. Thanks

 

[fenderman]

I've added the columns and it reports no utilization. Thanks

are you using h264? your processor dose not support 265

 

[105437]

are you using h264? your processor dose not support 265

Yes, h264 for all cameras.

 

[SouthernYankee]

In your configuration what is the purpose of the Microsoft remote display adapter ? I have never seen this in a BI configuration before.

What version of BI are you running ?

If running the latest version 5.2.5.9 of BI try setting acceleration to Intel + VPP .

I would restart BI or a Reboot after the change.

Note: I am still on BI 5.2.4.4,

 

[105437]

I guess that MS display adapter is there because I sometimes connect to it via RDC. I'm running the latest version so I'll try Intel + VPP and reboot the PC after the change. Thanks

 

[105437]

I didn't see any difference with Intel + VPP.

 

[pov2]

It seems your PC doesn't think you have a GPU. Maybe try a different version of the driver?

 

[105437]

It seems your PC doesn't think you have a GPU. Maybe try a different version of the driver?

Yes, it seems that way. As a test, I went to each camera individually and changed the HA setting to none and CPU went up considerably.

 

[dohat leku]

I'm having the same issue. BI with hardware decoding worked fine in the past but now it won't even take that setting. In camera, whether I set it to Intel or Intel+VPP, hit ok and come back to setting, it shows as None. The 5.2.5.10 supposedly fixed this hardware decoding bug but even after that update it's not working for me