alastairstevenson
Staff member
You may be able to access the camera to reset to factory defaults without taking it down.I plan to take down the Hikvision & try to do a factory reset without it being connected to my LAN.
Suggestion to try :I cannot get into the camera using the admin login/password.
Power on the camera.
Use SADP to find the camera, noting its IP address and the firmware version.
If the firmware is 5.3.0 or later, you may be able to extract the configuration file without needing credentials.
The configuration file can be decrypted and decoded to find the plaintext password that has been applied.
With a PC with the IP address in the same range as that of the camera, use this URL in the browser, replacing the IP address with the actual IP address of the camera :
http://<camera_IP_address>/System/configurationFile?auth=YWRtaW46MTEK
If you're lucky and a configuration file is extracted, zip it up and attach here.