Help looking for reset on IP PoE camera from Lorex, unknown OEM

Discussion in 'IP Cameras' started by digeratist, Jun 7, 2018.

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  1. digeratist

    digeratist n3wb

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    I talked with Lorex support last night... and it took a while to get the girl to figure out there is no web interface, no reset button, etc. She tried both "admin" and "root" accounts, but everything kept saying "username does not exist". They ended up agreeing to RMA the camera, so hopefully that will all work out.

    If anyone has any other thoughts to try before that happens, I'm happy to attempt for the sake of others that have run into this same issue.
     
    mat200 likes this.
  2. alastairstevenson

    alastairstevenson Known around here

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    If you need to call them again, maybe ask about the serial console connection, if any.
    Though that would advertise that you have opened the camera, which might void any warranty.

    This problem does sound like a bug, though. Maybe they can reproduce it.
     
    mat200 likes this.