Did you get this firmware from Nelly's? If not, I'd contact them. Presumably if it's supported by them, they can provide you with access to it. Since it's unreleased, I'd be willing to guess they won't.
Hikvision 2532F-IS - not getting any audio through
- Thread starter vistamaniac
- Start date
We won't release firmwares until they are full official releases and have been tested here for stability and compatibility. Honestly, I didn't even know 5.2.5 was a firmware until reading this. Which answers your question as to if we support it or not. Generally, if it's not readily available to the US market from a legitimate source then we will not put it on cameras or offer it to customers for obvious reasons until it does become "officially" available.
That's why we have IPCamTalk.
That's why we have IPCamTalk.
klasipca
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Thank you for sharing! This is the only place I was able to find 5.2.5.Upgrade worked great for my China region hacked cams.
Holy jeez, this is much more complicated than I thought when I decided to by a Hikvision. I just got a DS-2CD2432F-IW from Aliexpress. It works well, audio works with playback in IE and VLC and live view on IE, but not Safari - which I assume is just a Mac plugin issue.
The various firmwares I've seen reported on my unit:
Printed on box: 5.2.8
Camera's web admin page: 5.2.5 | Encoding Version: 5.0
Telnet prtHardInfo returns: 5.2.5
Back of camera sticker: 5.2.8
I'm completely confused if I can ever update my firmware or not... if doing x, y, or z will brick it, etc.
Furthermore, the serial # has CH, which I've read indicates it's a China model. But the language flag in telnet is 1, which I've read corresponds to English. Edit: I believe this is as expected; I reread the post on the telnet info: it was a little ambiguous causing me to incorrectly suspect this meant my camera was not a China model.
The various firmwares I've seen reported on my unit:
Printed on box: 5.2.8
Camera's web admin page: 5.2.5 | Encoding Version: 5.0
Telnet prtHardInfo returns: 5.2.5
Back of camera sticker: 5.2.8
I'm completely confused if I can ever update my firmware or not... if doing x, y, or z will brick it, etc.
Furthermore, the serial # has CH, which I've read indicates it's a China model. But the language flag in telnet is 1, which I've read corresponds to English. Edit: I believe this is as expected; I reread the post on the telnet info: it was a little ambiguous causing me to incorrectly suspect this meant my camera was not a China model.
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rmack
n3wb
I know this several years old now, but just in case someone else is having the same issue and lands here, I resolved this by switching from G.711ulaw to MP2L2. It's not as good of an codec, but it did the trick with downloaded videos. The "Video Type" under Video Settings should be set to "Video&Audio" of course. YMMV