- Jun 22, 2015
- 2
- 1
I've just upgraded a recently purchased 7608NI-E2-8P from 3.0.4 to 3.3.2 using firmware I located on Hikvision's EU servers. The process worked a charm, but now I no longer seem to have the ability to use push notifications, and e-mail alerts don't contain images of motion trigger events.
Before I updated, I could definitely set push alarms in the ivms4500 app on my phone, set to notify surveillance centre and the notification would come up instantly.
Now, the NVR simply doesn't send any packets on TCP 7200 when an event occurs. Tried adding the pre-upgrade remote IP address as an alarm host and it sends the packet but the phone never receives anything.
Are Hikvision removing this feature deliberately?
Also, despite setting to attach an image with 2 sec interval the e-mails have no attachments. Has anyone else encountered such problems?
Thanks
Before I updated, I could definitely set push alarms in the ivms4500 app on my phone, set to notify surveillance centre and the notification would come up instantly.
Now, the NVR simply doesn't send any packets on TCP 7200 when an event occurs. Tried adding the pre-upgrade remote IP address as an alarm host and it sends the packet but the phone never receives anything.
Are Hikvision removing this feature deliberately?
Also, despite setting to attach an image with 2 sec interval the e-mails have no attachments. Has anyone else encountered such problems?
Thanks