i have a 3 hikvision ds-2cd2032f cameras and just moved and am trying to get them all reset and add a nvr. i reset one camera and have gone through the set up and video doesnt show up in the window it just says download plug-in. i have downloaded and installed it 3 times on more then one different browser and still get no picture
hikvision camera system
- Thread starter outdoor$23
- Start date
alastairstevenson
Staff member
SouthernYankee
IPCT Contributor
use IE11 or palemoon 32 browser.
On IE make sure that active-x is enables
ON IE enable plugins
Only IE or palemoon... no other browser on a PC... not sure about MAC
On IE make sure that active-x is enables
ON IE enable plugins
Only IE or palemoon... no other browser on a PC... not sure about MAC
SouthernYankee
IPCT Contributor
Are all cameras plugged in. Start with only one camera plugged in.
Are you using an NVR or bi ?
What is the bi PC plugged into, switch or router ?
What is the camera plugged into switch or router ?
What is the IP of the camera ?
What is the IP of the bi PCwhat is IP of router ?
Are you using an NVR or bi ?
What is the bi PC plugged into, switch or router ?
What is the camera plugged into switch or router ?
What is the IP of the camera ?
What is the IP of the bi PCwhat is IP of router ?
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camera is plugged into poe injector with cat5 and then into netgear wifi with cat5
pc with windows 10
router netgear
hikvision ds-2cd2032f-I
looney2ns
IPCT Contributor
Did you use BI find/inspect to add it? If not do so.
Are you certain you have entered the correct user/password in BI.
Is the cams IP address on the same sub net as the rest of your network.