Hikvision DS-2CD2132F-IS video stream mico-stutter, help.

[Hitman]

Hi,

My DS-2CD2132F-IS video stream has a pause/micro-stutter every second or so, this shows up with direct to cam live view using the browser interface and through Qnap surveillance station-live view, this is with 3MP@12fps and 1080@25ps, both same results, running on a gigabit network.

Can anyone assist as to what maybe the cause?

Thanks.

 

[fenderman]

Post a video of what is happening.

 

[alastairstevenson]

And maybe a screenshot of the camera video settings.

 

[Hitman]

Thanks Alastair and FM,

Here is a video (had to zip it to upload here), look at the top right and you can see the tree and washing blowing in the wind with start/stop/start/stop stuttering and a capture of the cam settings you requested.

Let me know if you require any other settings.

Thanks.

 

[alastairstevenson]

To me the camera settings look fine, though others may comment in detail. It's a topic that's been aired before on here.
But - can you save an actual video recording, as opposed to a video of the live view video? That may eliminate some possible causes.
If you are using Surveillance Station on your QNAP and have a spare camera channel, that should work, grab a file off the \Recordings share. Or you could get the camera to record direct-to-disc if you can get the QNAP to offer a share or quota that's sized at around 200GB or smaller, via the camera 'storage' menus.

 

[Hitman]

Grabbed a file from the recording share but having difficulty playing it without the right codec, doesn't seem to be one on the net :/

I'll try the direct to disk method tomorrow, thanks for looking at this for me!

 

[alastairstevenson]

The file from the \Recording share needs the codec from the QVR client install to work on Windows Media Player.
I could play it OK - but most here could not.
You should find the camera NAS storage interesting to explore anyway - it's a neat feature for a camera - despite the strange maximum size limitation.

 

[Hitman]

Yes it it's very interesting to see the structure, just getting into NAS after using a server for sometime really liking the apps/features, Ok I can play the file copied from the share using MPC-HC x86 that I have attached below PM'd you the password, thanks.

 

[Hitman]

Any update to what might be the cause?

Thanks.

 

[alastairstevenson]

I've tried a few times various ways but cannot get a download that's not corrupted, so unable to check it out.

 

[Hitman]

Ok I'll sort a temp D/L link this evening, thanks.