I have a DS-7616NI/E2/16P NVR running firmware V3.4.62, build 160503. Where could I get the latest stable firmware?
Hikvision DS-7616NI-E2/16P upgrade
- Thread starter cigar7
- Start date
copex
Getting the hang of it
alastairstevenson
Staff member
Or here, a bit closer to home :
K41 DS-76xxNI-Ex / DS-77xxNI-Ex NVR firmware - Updates
Thanks! I arrived at DOWNLOAD EU PORTAL
and I see about 20 upgrades. Can I just jump to the latest version V.22.005 build 191208 or do I have to install each and every upgrade in order since build currently installed?
alastairstevenson
Staff member
That's the wrong model, it's for the I-series.
You have quoted an E-series.
Be careful.
alastairstevenson
Staff member
Thanks. Can I just load the latest version, or do I have to install all the versions listed since my version?Or here, a bit closer to home :
K41 DS-76xxNI-Ex / DS-77xxNI-Ex NVR firmware - Updates
ipcamtalk.com
The NVR was purchased in Thailand at a retail store.
alastairstevenson
Staff member
As advised by @coney27 and Hikvision, it's best to not skip major versions.
Dear all,
I've got an NVR DS7616-NI-E2, firmware 3.0.10. However, it won't upgrade to 3.2.0, the next firmware available at the portal.
I tried all versions from the portal, and it fails for all. Seems like I need 3.1.0, but can't find it anywhere
Any clues on where can I find it? Googled up and down the Internet with no luck.
I've got an NVR DS7616-NI-E2, firmware 3.0.10. However, it won't upgrade to 3.2.0, the next firmware available at the portal.
I tried all versions from the portal, and it fails for all. Seems like I need 3.1.0, but can't find it anywhere
Any clues on where can I find it? Googled up and down the Internet with no luck.
It looks like your on the UK Hikvision site. Have you verified the NVR is UK / International version? I'd also suggest in searching the Hikvision US website and see if the update you need is listed there. Just be careful because sometimes the firmware is different with EU/UK/US/International versionsDear all,
I've got an NVR DS7616-NI-E2, firmware 3.0.10. However, it won't upgrade to 3.2.0, the next firmware available at the portal.
I tried all versions from the portal, and it fails for all. Seems like I need 3.1.0, but can't find it anywhere
Any clues on where can I find it? Googled up and down the Internet with no luck.
View attachment 146523
Well, I am not sure what version it is as it was procured in Malaysia.
I also noticed that in the firmware, the model number is N and not NI. But the label at the back says the opposite.
Search the device type in Hikvision. I would assume if it was purchased in Malaysia its going to be a international or Chinese model. That's probably why your running into the upgrade issue.
Flintstone61
Known around here
I would leave it with the firmware it has......I'd hate to see you break the NVR with a firmware upgrade.....People come in here all the time that tried to update the firmware of Devices, that they bought with another Country code, and then run into problems
alastairstevenson
Staff member
Your screenshot shows that this is actually a Chinese NVR, with very old firmware.
The barcode label with the -NI suffix is a fake.
The usual consequence of attempting a firmware upgrade with EN firmware on a CN NVR is a 15-beep bootloop.
But a CN E-series NVR can be converted to EN and fully updated with the much improved firmware using this procedure :
How to - Fix your 15-beep-bootloop Hikvision DS-76xxN-Ex NVR, or convert to EN and make it updatable
Here is a worked example of how to permanently change a Hikvision China language DS-76xxN-Ex NVR to an EN language device that will then take the stock EN/ML firmware. I've used a few Hikvision CN NVRs, bought at low cost off Aliexpress, and typically installed 'hacked to English' firmware to...
Thanks for the lead! I couldn't expect you guys would support me this quickly!