Or here, a bit closer to home :Where could I get the latest stable firmware?
Thanks! I arrived at DOWNLOAD EU PORTALgoogle "hikvision portal"
That's the wrong model, it's for the I-series.
Thanks. Can I just load the latest version, or do I have to install all the versions listed since my version?Or here, a bit closer to home :
K41 DS-76xxNI-Ex / DS-77xxNI-Ex NVR firmware - Updates
ipcamtalk.com
As advised by @coney27 and Hikvision, it's best to not skip major versions.Can I just load the latest version
It looks like your on the UK Hikvision site. Have you verified the NVR is UK / International version? I'd also suggest in searching the Hikvision US website and see if the update you need is listed there. Just be careful because sometimes the firmware is different with EU/UK/US/International versionsDear all,
I've got an NVR DS7616-NI-E2, firmware 3.0.10. However, it won't upgrade to 3.2.0, the next firmware available at the portal.
I tried all versions from the portal, and it fails for all. Seems like I need 3.1.0, but can't find it anywhere
Any clues on where can I find it? Googled up and down the Internet with no luck.
View attachment 146523
Well, I am not sure what version it is as it was procured in Malaysia.It looks like your on the UK Hikvision site. Have you verified the NVR is UK / International version? I'd also suggest in searching the Hikvision US website and see if the update you need is listed there. Just be careful because sometimes the firmware is different with EU/UK/US/International versions
Search the device type in Hikvision. I would assume if it was purchased in Malaysia its going to be a international or Chinese model. That's probably why your running into the upgrade issue.Well, I am not sure what version it is as it was procured in Malaysia.
I also noticed that in the firmware, the model number is N and not NI. But the label at the back says the opposite.
View attachment 146570
View attachment 146571
Your screenshot shows that this is actually a Chinese NVR, with very old firmware.I've got an NVR DS7616-NI-E2, firmware 3.0.10. However, it won't upgrade to 3.2.0, the next firmware available at the portal.