Hikvision DS-KD8003-IME - New video doorbell

Oh boy, meanwhile I’ve played many hours to get down the delay in capured shapshots on my indoor station (and hence on the Hik-Connect cloud gallery, but the issue seems not to be linked to hik-connect).

For comparision I am using the @NoFate Hikvision add-on which allows me to get a snapshot in HomeAssistant without any delay.

Issue:

  • 1st lag: When pressing the call button on the 8003 door station, there is a first lag of about 1.3 seconds until the bell rings (this lag I believe was shorter with older firmware / prior to protocol 2.0).
  • 2nd lag: As the doorbell starts ringing, it takes another 3 to 4 seconds until the shnapsot is taken (which will be stored and can be displayed afterwards on the indoor monitor’s gallery (DS-KH9510-WTE1(B) all in one Android Monitor) or the hik-connect cloud (if it has been set up)).

Result:

  • Almost all stored Snapshots in the picture gallery are not showing the visitor (anymore).
  • I could live with the 1st lag, but the 2nd is really bothering me.

What I found out so far and what can be done:

  • The 2nd lag can be reduced to 1 to 2 seconds when setting the camera stream in 8003 outdoor station to 25 fps (really!). I had it at 12fps before.
  • The 2nd lag can be reduced further by may be 0.5 seconds when the camera stream is NOT recorded with an NVR at 24/24.
  • The 2nd lag was not present with the Linux based Indoor Station I used before (DS-KH8350-WTE1). It’s only with the DS-KH9510-WTE1(B) Andoid based Indoor station.
  • The 2nd lag only accurs after the DS-KH9510-WTE1(B) Andoid based Indoor station is fallen asleep (after let’s say 1 minute).
  • The 1st lag as said above, I believe it was not present, or at least shorter with older 8003 firmwares / before it changed to Protocol 2.0

Summary and verdict to the DS-KH9510-WTE1(B) all in one Android Monitor, which seems to be the main reason for this issue:

The main issue (2nd lag) seems to be linked in the way the all in one Android Monitor is handling an incoming camera stream for taking a snapshot to its gallery. Currently there seems nothing, a user can do on the Android monitor to reduce this delay. I’ve played with all monitor settings, the core android settings (like screen always on, even played with activated developer mode) - but nothing helped: After about 1 minute of no user interaction on the monitor, the android based device seems to throttle it’s cpu into a standby mode (and this is the case even when the screen is forced to stay always on). When a call is incoming, the device first must wake up, and this wakeup phase seems to cause this annoying lag in taking a snapshot.

I could swap the DS-KH9510-WTE1(B) all in one Android Monitor back to the Linux based Indoor Station (DS-KH8350-WTE1). But the Linux based monitor shows the local stored snapshots in a terrible low picture resolution (only when they are displayed locally. Physicakly on the sd-card stored, the files are of higher resolution when they are transfered to a PC, and even the ones send to hik-connect are of higher resolution).

So if you just want to see crisp and lag-free gallery images on a local indoor monitor, showing visitors who were at your door and you probably missed, this seems not possible with any combination of current 2nd gen Hikvisin Intercom. I hope, a future firmware of the DS-KH9510-WTE1(B) all in one Android Monitor will adress this.
 
vobele said:
Just stumbled over this post. Did you manage to get rid of this delay? I noticed it even with incoming calls, and this is quite annoying: Captured snapshots now are showing a background image only. At the time when it is taken, the visitors have passed the camera already.

Anybody knows if the never models DS-KD8003-IME1(B) have a faster processor?
Click to expand...
The new 8003(B) its faster without lags.And working realy well.BUT the camera lens it is not so good at low light conditions and is loosing very much at angle.I reale having trubles because i use The old as secondary intercom and it is realy lagy.
 
Has anyone run into issues changing video stream settings on the 8003-IME1?

There are a ton of settings related to the camera that I cannot change or that I can change and they don't survive a reboot of the device.

Overlays - I can get rid of them until I reboot the device.

Frame rate, resolution, bitrate - I cannot change the main stream to anything but 720p/30fps/2048kbps. It pops up "Invalid operation" for some things or "Device error" or "Parameter error" for others if I do it from basic config, and Error code: HCNetSDK.dll[23] when I do it from Advanced config.

Firmware 2.2.62, IVMs 3.9.1.4.

The camera also drops 6-10 seconds of video on occasion with no explicable reason.
 
Honestly... despite 8003 is a good product, i recently tried the Fanvil i62 model (for those who like to play with SIP devices)
It's another story... no ivms-only configuration (good old browser config), no "new firmware" that fix a thing and breaks two like 8003...
 
digiteltlc said:
Honestly... despite 8003 is a good product, i recently tried the Fanvil i62 model (for those who like to play with SIP devices)
It's another story... no ivms-only configuration (good old browser config), no "new firmware" that fix a thing and breaks two like 8003...
Click to expand...

try akuvox, its better than fanvil

sadly all of these "better" sip devices lack WDR like dahua/hikvision intercoms have.
 
I'm still at a loss here with the Hikvision doorstation together with the indoor station.

I use the DS-KH9510-WTE1(B) indoor station together with the DS-KD8003-IME1(B) outdoor station.

I can call the indoor station with the doorstation and it works fine.
But the video quality shown on the DS-KH9510-WTE1(B) indoor station seems always from the sub stream and i don,t know how to change it.
The video and picture quality in the Hik-Connect app on my iphone is also not good because it gets the bad quality from the indoor station.
Because of the aspect ratio from the substream the video is also displayed distorted on the indoor station.

I already reset all devices to factory settings and connect only to to outdoor station with basic settings but with the same result.

The newest available firmware is installed on both devices.
DS-KD8003-IME1(B): V2.2.63 build 230717
DS-KH9510-WTE1(B): V2.2.26 build 230807

When i manually add an IP Camera to the indoor station and use the DS-KD8003-IME1(B) ip data then i get a great picture from the main stream.
Also the aspect ratio is great and there is no distortion.

I don,t know what else to do to get the main stream displayed on the indoor station when someone rings at the door.
Can someone help?
 
Is there any workaround for the 8003 sip auto answer ?
Direct sip call is refused, any other way to call it with a video sip phone in order to have camera view displayed ?
 
Hi everyone

It is possible use DS-KD8003-IME1 without internal station?

I would use DS-KD8003-IME1 directly with app on my phone.
 
bibbo said:
Hi everyone

It is possible use DS-KD8003-IME1 without internal station?

I would use DS-KD8003-IME1 directly with app on my phone.
Click to expand...
No, an indoor is mandatory, unless you use it with sip, but then you need to setup an PBX...
Quite overkill for a doorbell
 
You definitely need the screen as that is what connects the intercom to Hikconnect. Hikconnect os not on the intercom. You are better off looking at the door bell variant which you do not need a screen for.
 
I am the new owner of the DS-KIS602 (B) set. Outdoor unit DS-KD8003 - IME1, indoor DS-KH6320-WTE1. I am disappointed by the very poor sound in the KD8003. Buzzing, rattling and incomprehensible sound. All day I tried different settings, changing the power supply from POE to 12V to direct, uploading a new firmware didn't help either. I filed a claim for replacement, I will inform later how it turns out.
 
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Nimor said:
I am the new owner of the DS-KIS602 (B) set. Outdoor unit DS-KD8003 - IME1, indoor DS-KH6320-WTE1. I am disappointed by the very poor sound in the KD8003. Buzzing, rattling and incomprehensible sound. All day I tried different settings, changing the power supply from POE to 12V to direct, uploading a new firmware didn't help either. I filed a claim for replacement, I will inform later how it turns out.
Click to expand...
After the complaint, they sent me new devices, but the problem remains. It is probably a low-quality microphone in the DS-KH6320-WTE1. The device can be used if I reduce the microphone input. A lot of people probably don't mind, but I expected quality. I am glad that the seller has patience with me and will exchange this product for me. I'll probably switch to the DS-KV8113
 
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