Hikvision Email Setup Fail?

[krasser_kras]

Hey Guys
Im new in here.
But fact is that I got issue setting email up fo my Hikvision Video Recorder
Have try anything, but mayby i miss something or have to look another place for a fail.

Here is model nr. DS-7104N-SN/P Firmware V3.0.10

Settins
User Name: kras@msn.com
Passdword: MyPassword for my email account
SMTP Server: smtp.live.com
SMTP Port: 587
Enable SSL: YES
Sender: Kris
Sender´s Address: kras@msn.com
Receiver: Kris
Receiver´s Address: kras@msn.com

Hope someone can help


Kristoffer

 

[chrstodav]

Try port 25 instead of 587. Also, I am guess you just made a typing on the senders address?

 

[chrstodav]

Try port 25 instead of 587. Also, I am guess you just made a typing on the senders address?

Try smtp.email.msn.com for the outgoing SMTP Server

 

[krasser_kras]

I have alos try port 25 dosent Work , an correct a fail in this post on the senders email.

 

[krasser_kras]

I Have also try smtp.email.msn.com for the outgoing smtp server. No luck

 

[chrstodav]

disable SSL and try.

 

[krasser_kras]

Have also try that but thx anyway, but im a little frustrated
...

 

[chrstodav]

You will have try those different combinations and see what will work. Also, whenever you make a change, make sure that you press save.

Try a different email address.

I am guessing that you have the rest of the network set-up okay?

You'll get it.

Chris

 

[krasser_kras]

I have try a different email adress, my gmail email but no succes.
I think the network is correctly set up, port forward is working fine, and my friend can connect to my camera's from he's home.
But maybe i miss somehing?

 

[chrstodav]

Even try a re-boot after you change it. Mine does not work with the SSL selected. Your modem could be blocking the ports you are choosing? There are so many things it could be. You just have to keep trying things.

 

[krasser_kras]

I will try reboot but dont think it will help, have made port forward of
my:
server port
http port
rstp port

Have also tryit to disable firewall inside my modem.

 

[fenderman]

What is your entry for primary dns? Post an image of the network settings tab..

Sent via Taptalk

 

[krasser_kras]

Hej Fenderman
Her is a Picture

 

[fenderman]

Hej Fenderman
Her is a Picture

Try setting it to googles dns and see if it helps.. its 8.8.8.8
Also you can try creating a gmail account and use gmail...that may work better...

 

[alastairstevenson]

If you haven't done so already - it may be worth checking the basic network name resolution and connectivity, for example enable telnet and log in, and at the command line:

[root@dvrdvs /] # ping mail.live.com
PING mail.live.com (157.56.195.156): 56 data bytes
64 bytes from 157.56.195.156: seq=0 ttl=241 time=191.969 ms
64 bytes from 157.56.195.156: seq=1 ttl=241 time=189.044 ms
64 bytes from 157.56.195.156: seq=2 ttl=241 time=218.604 ms
64 bytes from 157.56.195.156: seq=3 ttl=241 time=209.158 ms
^C
--- mail.live.com ping statistics ---
4 packets transmitted, 4 packets received, 0% packet loss
round-trip min/avg/max = 189.044/202.193/218.604 ms
[root@dvrdvs /] # ping www.msn.com
PING www.msn.com (204.79.197.203): 56 data bytes
64 bytes from 204.79.197.203: seq=0 ttl=118 time=151.768 ms
64 bytes from 204.79.197.203: seq=1 ttl=118 time=150.523 ms
64 bytes from 204.79.197.203: seq=2 ttl=118 time=169.549 ms
^C
--- www.msn.com ping statistics ---
3 packets transmitted, 3 packets received, 0% packet loss
round-trip min/avg/max = 150.523/157.280/169.549 ms
[root@dvrdvs /] #

 

[corkangel76]

If you haven't done so already - it may be worth checking the basic network name resolution and connectivity, for example enable telnet and log in, and at the command line:

Nearly 200ms ping times?! Ouch... I'd say try using gmail instead... I've never found MS's mail platforms to be reliable at best.

 

[alastairstevenson]

That site is in the US - I'm on the other side of the globe ... speed of light etc.
Plus I was uploading a few hundred pic to Flickr at the same time.

 

[krasser_kras]

If I change the Prefererred dns to 8.8.8.8 i have to change the Alternate DNS also to 8.8.4.4 ?

 

[fenderman]

If I change the Prefererred dns to 8.8.8.8 i have to change the Alternate DNS also to 8.8.4.4 ?

You can if you want to..it only comes into play if the first does not work.

 

[krasser_kras]

Hej colmcille

1. My hikvision NVR is controlling my Camera's all security is insaid the NVR the Camera's is configurated to plug and play.

2. my IPV6 is not in use.

3. My Nic IPV4 is not in use because the camera's are setup to plug and play.