Hello,
I have this NVR Hikvision NVR DS-7616NI-E2 / 16P
Firmware version : V3.4.95 build 170626
Version encoder : V5.0 build 170228
One company install for us this NVR with 16 cameras before COVID19
we dont use this location because of COVID19
Now they dont replay to us
i try to get the NVR work by myself
when I access to it for the first time with "SADP" I see that the status of the NVR is INACTIVE
so i create a password for the admin and i setup the network configuration
i access to the NVR vie the web browser
but all my cameras show this message : "Disconnected(user or password error) "
how can I fix this problem and thank you
I have this NVR Hikvision NVR DS-7616NI-E2 / 16P
Firmware version : V3.4.95 build 170626
Version encoder : V5.0 build 170228
One company install for us this NVR with 16 cameras before COVID19
we dont use this location because of COVID19
Now they dont replay to us
i try to get the NVR work by myself
when I access to it for the first time with "SADP" I see that the status of the NVR is INACTIVE
so i create a password for the admin and i setup the network configuration
i access to the NVR vie the web browser
but all my cameras show this message : "Disconnected(user or password error) "
how can I fix this problem and thank you