I would like to know if this is faulty or are these constant clouds of dust particles, apparently inside the sealed unit, normal for a new Hikvision 2nd gen DS-KD8003-IME1 on a dry, windless night with nothing else moving? They aren't visible during the day.
Hikvision Video Intercom - faulty or normal?
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fenderman
Staff member
- Mar 9, 2014
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This crappy IR reflection is common in hikvision doorbells. You would think they would fix it in this new more expensive unit...Leave a light on and use it in day mode.
I do have a light permanently on at my gate, albeit not a powerful one. But the IR reflections and the dust [clearer when you view my video at full size] are separate issues aren't they?
fenderman
Staff member
- Mar 9, 2014
- 36,892
- 21,407
Its not dust, its ir reflection. See the videos of the hik doorbell, all the same. This is a design defect.
So no point in asking for an exchange. Refund or live with it - which is not the way to conduct a business. It would be easier to live with if it wasn't such a half-baked product. At my "villa" level of use, the only things it does well are open/close my gates and facilitate reasonable quality audio. It's staggering that there's no way to record visitor footage to an SD card - which according to Hikvision tech support is exclusively for the recording of voice messages and storage of a single snapshot per visitor [which is such low quality that it's impossible to identify my own mother].
As for limiting the live view time on their panels to a maximum of 60 seconds, were these devices originally planned to be battery powered? The logic escapes me - especially when the graphical home screen stays live for 5 minutes before it goes to sleep.
And I absolutely hate the constantly shifting pixels, even in good, stable light. Why is that happening?
I found out in another thread that iVMS-4200 version 3.2.0.10 lets you turn off the IR light so I'll see what happens tonight.