Hi
I have recently just purchased a Hikvison DS-KV6113-WPE1doorbell however I can't get some aspects of it to work. I have managed to get it setup to some extent as in it can call and my NVR can pickup the feed and record for me.
The main issue I am having is when someone presses the call button it creates an entry in the event history in the hit-connect app either under call or even (depending if it's motion or a button press) however there is no snapshot taken.
I have seen other videos where people were able to see a snapshot of the person that turned up at the door.
Is there something that I am missing with this install?
Thanks
I have recently just purchased a Hikvison DS-KV6113-WPE1doorbell however I can't get some aspects of it to work. I have managed to get it setup to some extent as in it can call and my NVR can pickup the feed and record for me.
The main issue I am having is when someone presses the call button it creates an entry in the event history in the hit-connect app either under call or even (depending if it's motion or a button press) however there is no snapshot taken.
I have seen other videos where people were able to see a snapshot of the person that turned up at the door.
Is there something that I am missing with this install?
Thanks