Hi all. I have been researching this topic heavily but I am running into errors. I found multiple firmware files but every time I try to upgrade it the DVR says it failed to upgrade. I think the DVR doesn't recognize the firmware and is blocking it. Upon opening the device I found it has a Dahua DH9901A chip installed. The Lorex firmware is v00048 Build date 7/5/2019. The model just says HCVR. The S/N begins with ND0114. The IE version is 3.1.0.4. Does anyone know if this is upgradable? I just want it to connect to my DMSS app instead of the now defunct Lorex app. Thanks a lot guys.