I’ve also submitted plenty of feedback in the app but have never seen any of it implemented. Maybe we’ll see some improvements someday!
No I don't. I've set up many clients as well using this method. Only when the ports aren't open have we had this issue. Went to a hikvision seminar where they informed us of the reasoning behind the auto log out. Are you sure the ports 80, 8000 and 10554 (unless you have changed them from default) are all forwarded? If you go to www.canyouseeme.org and try those ports it shows as open?
What's 10554? you mean the RTSP 554? If so, yes all three (RTSP, Server and web) are forwarded and accessible
bad idea...you will get hacked...
Ah, thanks didn't know that, I'll just forward web and server in this case, for some reason, I thought it was needed...
No Port forward is safe...see the vpn primer for noobies thread.
Yeah, I get that but you made me realize I don't use RTSP from WAN so it was just another door opened for nothing (that is if it not related to the main issue with the credential prompts from the app)
Chris, this is super helpful information! I knew about the difference between the two Hik-Connect services (P2P vs DDNS) but wasn't aware of the "auto-logout" and "5-minute viewing limitations" due to AWS costs. The chart and diagram in this Hikvision PDF helped with the service comparison. I'll do some more testing now. Thanks!
It is stating that HikConnect will work instantly once configured and on the internet via P2P ports that are typically open on all routers. Remote live view and playback will work using p2p. But only once the ports are forwarded does it come off of P2P and uses the HikConnect DDNS which allows for unlimited viewing time, remote configuration of nvr etc. This is the proper way to configure it.
Port forwarding, is never safe and certainty NOT the correct way of doing it. Have you not read the posts and threads about the camera hacks including many hikvision vulnerabilities and/or back doors? Changing the ports is of little consequence. The strength of the password is IRRELEVANT. As many of the hacks allow the malicious user to circumvent the password completely. So not only does it note make a "big difference" it makes no difference. You foolishly claim the router is more likely to be hacked but that is incorrect. I suggest that you read the VPN primer for noobs thread and stop posting misinformation.
For the 100th time, its not simply about other people watching you. It provides an attack vector into your entire network, allows someone to disable your cameras (and im sure you are aware of murphys law), brick your cameras/nvr, and use your NVR as part of a botnet.