I have a indoor ip camera type Coolcam ( NIP-02 ) I have installed it correctly but it dose not start video after I sign in. Instead I get a request message requesting my user name and password, after I sign in with admin and password blank. Can you explain why this is happening because on the instructions manual and utube install videos , no request is made to send personal information as a login request. I am using win 10 but I had the same problem with win xp think windows 10 is crap nothing works !!! can you help . Dan