I'm not exactly sure what he meant by "I have no presets that I can set and none that work" but it seems just like it sounds. He's tried all of his available brand selections and only one displays video and that one doesn't support the IPS PTZ functions. You can definitely call AND change presets from within
Blue Iris. Call 'em by clicking the preset button quickly and change them by pushing and holding a preset button.
If both calling and setting presets doesn't work for the cam from within BI then there's a problem, but it's possibly with one of the other IPS selections that isn't showing video but might be the PTZ option. Maybe the one that he's using to show video just isn't supposed to be used with a PTZ IPS cam, or possibly BI supports NO PTZ functions with IPS at all.