Issues with nighttime view on my Hikvision camera, how to troubleshoot

[JBoDEAN]

During the day picture is fine
During the nighttime, I can't see anything. Any idea how to troubleshoot? Would changing x265 to x264 make it better? I am going to try to clean the lense but judging by daytime pick that isn't the issue.

 

[mikeynags]

need a little more information - type of camera - settings ...etc to be able to help you

 

[fenderman]

During the day picture is fine
During the nighttime, I can't see anything. Any idea how to troubleshoot? Would changing x265 to x264 make it better? I am going to try to clean the lense but judging by daytime pick that isn't the issue.

See the pdf here. This is common in domes that are improperly installed. Your issue is IR reflection.

Hikvision Foggy as ***

Hello, I recently purchased a new Hikvision security camera set. The set contained the following: 1xDS-7604NI-SE/P 1xDS-2CD2132 After a while I purchased a second DS-2CD2132. All is great. Playback and recording works like a charm. During the day the picture looks amazing. However, during the...

ipcamtalk.com

 

[pozzello]

my guess is it's a dome-type cam and you either have a bad seal from the foam ring to the glass inside or have some external lighting incident on the dome, or both

 

[gwminor48]

As @mikeynags said a little more info will help. I have a couple of 4mp Hiks and the only way I could get night viewing acceptable for myself was more light. In my case I use external IR lights. My 2mp Dahuas do much better at night. Edit: now that I see the night view that does look like a dome issue.

 

[JBoDEAN]

As @mikeynags said a little more info will help. I have a couple of 4mp Hiks and the only way I could get night viewing acceptable for myself was more light. In my case I use external IR lights. My 2mp Dahuas do much better at night. Edit: now that I see the night view that does look like a dome issue.

Thanks. Cleaned off the dome, was fine for 2 days, and back to foggy view. Currently looking for a replacement hikvision camera for backyard.

 

[pozzello]

as i suspected: dome. There's a little pack of dessicant inside the camera that probably needs to be either replaced or you can dry it out in a low oven. That keeps moisture from fogging up the inside of your dome, assuming your dome seals and foam ring are in good shape and well placed...