Mini PTZ repair experience with Jack from Imporx

Homer51 said:
Hi,

Good luck !

I bought my imporx cam from Abe Lei here http://fr.aliexpress.com/item/PTZ-i...f-plug-play/32473422703.html?isOrigTitle=true

Cam doesn't show ip anymore, works less 3 week.

Support of Abe Lei from this shop is null, one month he said, i will help you .. asked for a return, and since no life from them.

Stop to buy product from imporx, guys !
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Agree ban Imporx my v2 10x dead about 6 weeks, I bought from Jack. I may as well email him and just ask for the splitter but, mine is a grinding. I was out of town and only used the PTZ from its parked position a few times so these cameras just die even if your not working them. I even ensured it was installed in mainly shaded area so although it was 34c I think it just has a short life. I will say picture and IR were great but, longevity and your time wasted speaking with China etc not worth it unless you are retired and like to keep busy.
 
Jack B Nimble said:
Agree ban Imporx my v2 10x dead about 6 weeks, I bought from Jack. I may as well email him and just ask for the splitter but, mine is a grinding. I was out of town and only used the PTZ from its parked position a few times so these cameras just die even if your not working them. I even ensured it was installed in mainly shaded area so although it was 34c I think it just has a short life. I will say picture and IR were great but, longevity and your time wasted speaking with China etc not worth it unless you are retired and like to keep busy.
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3 weeks, 6 weeks, these aren't good numbers...
 
viziers said:
I am very worried now.


vizi
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My last one was local and I've sent stuff back to them before no problem. Bit worried about my first one but that wasn't PoE because I stupidly ordered the wrong one. Maybe not stupidly now.

Sending back to China from UK/EU isn't feasible is the problem.
 
Del Boy said:
My last one was local and I've sent stuff back to them before no problem. Bit worried about my first one but that wasn't PoE because I stupidly ordered the wrong one. Maybe not stupidly now.

Sending back to China from UK/EU isn't feasible is the problem.
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The thing that worries me is that when I get it it will not be put to permament use for 8 months as I am really just getting it to set it up with BI and to have a good understanding of how it all works that way when I do set it up it will be much more of a seemless process as the settings will be mostly be set up upon install.


I do however plan to play with the cam when it arrives.


vizi
 
viziers said:
The thing that worries me is that when I get it it will not be put to permament use for 8 months as I am really just getting it to set it up with BI and to have a good understanding of how it all works that way when I do set it up it will be much more of a seemless process as the settings will be mostly be set up upon install.


I do however plan to play with the cam when it arrives.


vizi
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Well that's a risk even if you bought it local!
 
@klasipca is there a Importx v3 planned and in the works?
 
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Del Boy said:
Well that's a risk even if you bought it local!
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That is very true..It is what it is, is the attitude I have on it. I plan to also get a HIK varifocal dome cam to play with as well at some point. Probably should get back on topic and not ruin OP's threads any more than what I have.


vizi
 
Q2U said:
@klasipca is there a Importx v3 planned and in the works?
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No idea, Monica did mention in February they were working on a mini dome version but she went MIA a few month ago and hasn't responded to any inquires if there are working on it or not, but I hope they will improve reliability and address heat and POE. None of mine have died but I am not in the hot climate and they are not exposed to sun.
 
Mounted the new cam from Jack which I will be using as LPR/roof cam and attached external POE. That thing is just out of place, really miss internal POE option. I added silicon tape over all connection as I am not sure how waterproof they are. This will be my first Imporx/Huisun cam which will take some sun and rain beating

http://www.homedepot.com/p/Nashua-T...sing-Silicone-Tape-in-Black-1208952/100206050

53dda0f95c.jpg
 
klasipca said:
Mounted the new cam from Jack which I will be using as LPR/roof cam and attached external POE. That thing is just out of place, really miss internal POE option. I added silicon tape over all connection as I am not sure how waterproof they are. This will be my first Imporx/Huisun cam which will take some sun and rain beating...
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House the POE dongle in a junction box of some sort?
 
Mounted the new cam from Jack which I will be using as LPR/roof cam and attached external POE. That thing is just out of place, really miss internal POE option.
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Is there any scope for using a short extension for the 12v feed?
 
Q2U said:
House the POE dongle in a junction box of some sort?
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I've done this before and those external POEs get quite hot inside the box which seemed to almost killing the POE in the cam (see S500 thread) so I wanted to avoid doing that again.


alastairstevenson said:
Is there any scope for using a short extension for the 12v feed?
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How would that work since I also would need extension for ethernet connection?
 
@klasipca, why is the camera white but the mounting bracket brown?
 
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Larebear said:
I've used those couplers many times. They work great. I keep a box of them available for when they're needed.
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Wrap it with Coax-Seal and you'll be good to go.
 
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