MyCommerce/Digital River meltdown
- Thread starter Blue Iris Update Bot
- Start date
If you got a new date, then I guess you somehow got a free update or DR hasn't processed the card yet.
It's all weird.
Expiry date in BI is shown as 2/12/2025, which definitely is not 12 months from now.
MyCommerce site will not load for me like it did before, it only shows as BI with none of the same info from before.
From my renewal email:
What does BI look like when your maintenance license expires?
Bruce_H
Getting comfortable
To the best of my knowledge there is no change to BI when the maintenance key expires, other than it show maintenance is expired on the main setup screen, if you were attempt to upgrade it would revert to evaluation mode!
It's all weird.
Expiry date in BI is shown as 2/12/2025, which definitely is not 12 months from now.
MyCommerce site will not load for me like it did before, it only shows as BI with none of the same info from before.
From my renewal email:
View attachment 205490
What does BI look like when your maintenance license expires?
It looks as normal as I can remember. I'll keep an eye on my CC and BI screen and see if anything changes.
pc1
n3wb
- May 7, 2018
- 24
- 18
Something else to keep in mind with credit card purchases like this, I've always used the "virtual card" feature that my visa offers, so that I can choose to lock that card to prevent any automatic future payments (i.e. auto-renewals). I did that in this case so that Ecommerce/DigitalRiver cant attempt any unauthorized purchases. (from any of my prior renewals).
Last edited:
My yearly subscription is up tomorrow. I don't want to update my BI software version to get the new link to renew. I can't seem to find the updated renew link anywhere. All I can find is the link to purchase BI. Does anyone have it available?
Thanks
Thanks
saltwater
Getting comfortable
My 2 cents worth, not that it adds any value, but at least paying by Paypal, I was able to cancel the automatic renewal that occurs in January.
CrazyAsYou
Getting comfortable
This is exactly why I use PayPal where possible for purchases online, so much simpler to cancel things and if really needed to remove the source credit or debit card from just one place
Anyone can guide to where and how to buy upgrade license after digital river is gone? traditional click on 'UPDATE' within BI software takes me to the non-existent d-river site. Thanks.
Go here:
saltwater
Getting comfortable
Thanks TonyR. Got the upgrade license!
djborden
Getting the hang of it
- Jul 19, 2017
- 56
- 37
This is one of my gripes about paypal. Whenever you make a first purchase from somebody, that payee is automatically setup as autopay. Further purchases from that payee don't need authentication, in my case the paypal password. On one hand they preach security, the on the other hand they compromise it.