Need Help: HIKVISION NVR DS-7616NI-E2/16P POE PORTS

[Daniel2018]

HI
On My nvr with above details, all poe ports just went down and they are not releasing any power to the cameas.

 

[alastairstevenson]

On My nvr with above details, all poe ports just went down and they are not releasing any power to the cameas.

If that's a hardware fault that only affects the PoE ports, you should be able to reconfigure the camera configuration details in the NVR to use the cameras on LAN IP addresses if you connect them to a PoE switch on the LAN.
Change the NVR PoE channel to 'Manual' from Plug&Play, and modify the IP address to that of the LAN-connected cameras.
Try first with a single camera just to prove it works OK.

 

[Daniel2018]

If that's a hardware fault that only affects the PoE ports, you should be able to reconfigure the camera configuration details in the NVR to use the cameras on LAN IP addresses if you connect them to a PoE switch on the LAN.
Change the NVR PoE channel to 'Manual' from Plug&Play, and modify the IP address to that of the LAN-connected cameras.
Try first with a single camera just to prove it works OK.

Hi,
How do I configure NVR POE CHANNEL to manual

 

[alastairstevenson]

Use the NVR web GUI and select the 'Modify' button.

 

[Daniel2018]

Use the NVR web GUI and select the 'Modify' button.

If you mean to add the camera manually I tried tht, otherwise, pls send a screenshot of the area you are talking about

 

[alastairstevenson]

If you mean to add the camera manually I tried tht, otherwise, pls send a screenshot of the area you are talking about

Here is an example of a DS-7604NI-E1/4P PoE channel being used to connect to a camera on the LAN, that has a LAN IP address, as opposed to the default Plug&Play configuration if the camera was connected to the NVR PoE port.

Top-level configuration:



With the channel selected and the Modify button pressed, showing Manual mode as opposed to Plug&Play :

 

[Daniel2018]

Here is an example of a DS-7604NI-E1/4P PoE channel being used to connect to a camera on the LAN, that has a LAN IP address, as opposed to the default Plug&Play configuration if the camera was connected to the NVR PoE port.

Top-level configuration:
View attachment 69656


With the channel selected and the Modify button pressed, showing Manual mode as opposed to Plug&Play :
View attachment 69657

All my Cams are manual not plug and play

 

[alastairstevenson]

And are they on the LAN as opposed to being connected to the NVR PoE ports?
That's the key part of the configuration if the PoE ports have failed.
What are the cameras IP addresses?

 

[Daniel2018]

And are they on the LAN as opposed to being connected to the NVR PoE ports?
That's the key part of the configuration if the PoE ports have failed.
What are the cameras IP addresses?

Yes they are on LAN on my local network, 172..26.50.1 range

 

[Daniel2018]

I have added a poe switch "cisco" to be able to power them

 

[alastairstevenson]

Yes they are on LAN on my local network, 172..26.50.1 range

And can you access the cameras web GUI from a PC on the same LAN?

Post some screenshots of the NVR camera configuration, like those in post number 6.

 

[Daniel2018]

And can you access the cameras web GUI from a PC on the same LAN?

Post some screenshots of the NVR camera configuration, like those in post number 6.

I will do that when I am back to the office, thank you for your patience

 

[Trax95008]

Is it possible that the Poe ports were turned off on the NVR?

 

[Daniel2018]

Is it possible that the Poe ports were turned off on the NVR?

if it is off how to turn it on please?

 

[Trax95008]

Go to configuration, then camera management, then “POE channel” tab

 

[Daniel2018]

no poe channel

 

[Trax95008]

Looks like you have an older firmware. I don’t recall if the option was buried somewhere else, but if you have a monitor hooked up to the NVR I know you can check that locally

 

[alastairstevenson]

no poe channel

I'm puzzled - in your original post you stated that

On My nvr with above details, all poe ports just went down and they are not releasing any power to the cameas.

In your screenshot above you are showing 7 cameras on-line, and all channels configured with PoE interface IP addresses.
Are the channels working again?

 

[Daniel2018]

I'm puzzled - in your original post you stated that

In your screenshot above you are showing 7 cameras on-line, and all channels configured with PoE interface IP addresses.
Are the channels working again?

I am using poe switch to power the cameras